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Decca Recruiting · 3 days ago

Audio-visual(AV) Engineer

Plano, TX

Contract

Hybrid

Mid, Senior Level

3+ years exp

Decca Recruiting is looking for an Audio-visual Engineer with expertise in unified communications and AV technologies. The role involves managing and troubleshooting complex AV/UC systems, ensuring robust security practices, and collaborating across various IT teams.

ConsultingInformation TechnologyRecruitingStaffing Agency

H1B Sponsor Likely

Hiring Manager

Manpreet Saraf

Responsibilities

Deep technical mastery of hardware, firmware, and programming environments for Poly, Cisco, Logitech, Crestron, Biamp, and Q-SYS configuration, control code debugging, and API integration

Expert in platform-specific deployment, configuration, and troubleshooting for Microsoft Teams Rooms, Zoom Rooms, and Cisco WebEx

Act as the subject matter expert (SME) responsible for the full vulnerability management lifecycle for UC systems (e.g., UC Room software, Crestron, Q-SYS, DSPs, MTR, and Zoom Room devices)

Strong administration components, and cloud infrastructure skill

3 years of administrative experience with UC Platforms including MS Teams, WebEx, Zoom, Google Meet

Experience configuring AV hardware such as Extron, Crestron, QSYS, Biamp, Shure, Poly, Cisco, Logitech

Extensive experience with enterprise networking and a strong understanding of cybersecurity principles as they apply to AV and IT networks

Experience with cloud platforms (e.g., Azure, AWS, GCP)

Exceptional leadership, communication, and presentation skills

Focus on the AV UC engineering and administrative, and Zoom, Poly, Crestron, QSYS technologies. Also AWS cloud, automation, and cybersecurity skills

3-5 years in L3 (Tier 3) support, troubleshooting, and maintenance of complex, integrated AV/UC systems

Expert-level knowledge of major UC applications and endpoints, including Microsoft Teams Rooms (MTR), WebEx and Zoom Rooms, including their Windows/Android operating systems and application logs

Expert-level experience configuring and managing Windows and Android based UC rooms and standard based video conferencing. Including Poly, Cisco, and Logitech hardware

Expert knowledge of IP networking, QoS (Quality of Service), VLANs, and security protocols

Exceptional ability to translate a security report finding into a clear, executable remediation plan

A proactive, 'security-first' approach to platform design and operational maintenance

Strong desire to eliminate manual effort through secure and repeatable scripting

Ability to work effectively across IT Security, Network Engineering, and UC Operations teams

Qualification

AV/UC systems expertiseMicrosoft Teams RoomsNetworking FundamentalsCloud platformsCybersecurity principlesLeadership skillsCommunication skillsPresentation skillsProblem solvingCross-functional collaboration

Required