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Target · 2 days ago

Small Format Team Leader

Sausalito, CA

Part-time

Onsite

Mid Level

$28.25/hr - $48/hr

Target is a leading retail company that aims to help families discover the joy of everyday life. As a Small Format Team Leader, you will be responsible for enhancing guest experiences, managing inventory, and leading a team to ensure operational efficiency in small format stores.

CommunitiesE-CommerceRetailShopping

Responsibilities

Understand sales goals, plan daily/weekly workload with guidance from leader, and execute the same to deliver on department and store sales goals and guest engagement, including: planning merchandising, pricing workload, making changes to salesfloor merchandise displays, sales plans and promotions

Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members’ expectations to deliver the service standard

Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor

Be an expert of operations, accuracy, process and efficiency

With guidance from your direct leader, manage incoming and outgoing products, maintain stock levels, ensuring inventory accuracy, and executing product arrangement, pricing and promotional signing processes for your assigned department(s)

Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly priorities set by your direct leader

Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)

With guidance from your leader, help lead team members in your department(s) in the backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve in accordance to your leader’s direction

Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work, as applicable for your location

Evaluate candidates for open positions and develop a guest-centric team

Participate in team onboarding and learning

With guidance from your direct leader, close knowledge and skill gaps through training and experiences

With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations

Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences

Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way

Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately

Model the execution of physical security processes in order to enhance the instore security culture

Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices

Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions

As a key carrier, follow all safe and secure training and processes

Address all store emergency and compliance needs

Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks

Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs

Lead by thanking guests and let them know we’re happy they chose to shop at Target

All other duties based on business needs

Qualification

Guest serviceRetail business fundamentalsTeam leadershipWorkload managementTechnology proficiencyEffective communicationProblem solvingAdaptability

Required

Must be at least 18 years of age or older

High school diploma or equivalent

Lead and hold others accountable

Learn and adapt to current technology needs

Work independently and as part of a team

Manage workload and prioritize tasks independently

Welcoming and helpful attitude towards all guests and other team members

Effective communication skills

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

Access all areas of the building to respond to guest or team member issues

Interpret instructions, reports and information

Accurately handle cash register operations as needed

Climb up and down ladders

Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others

Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc

Ability to remain mobile for the duration of a scheduled shift (shift length may vary)