Vertex Education · 2 days ago
GTM Operations Analyst
Chandler, AZ
Full-time
Onsite
Entry Level
1+ years expVertex Education is a purpose-led education services provider committed to changing lives through education. The GTM Operations Analyst plays a critical role in supporting the go-to-market engine by ensuring operational, administrative, and data processes run accurately and effectively, focusing on CRM data hygiene and contract workflow management.
Continuing EducationEducationManagement Information Systems
Hiring Manager
John Shreve
Responsibilities
Ensure data completeness, accuracy, and consistency across all records (contacts, companies, deals, renewals, activities)
Own routine CRM hygiene tasks, including deduplication, field updates, stage adjustments, and record validation
Log and maintain activity records, escalation notes, and renewal details as needed to support accurate reporting
Monitor compliance with data standards and flag issues to the GTM Operations Manager
Own the end-to-end process for initiating renewal workflows in HubSpot, ensuring renewal tasks are triggered based on accurate contract dates and informed by client relationship insights
Support Account Managers and Regional Leads in preparing renewal documentation, pricing updates, scopes of work, contract amendments, and signature processes
Track renewal status, contract cycle times, and required follow-ups to ensure timely and accurate completion
Maintain an organized repository of all contracts and related artifacts
Generate and update recurring reports and dashboards for leadership, including renewal tracking, pipeline views, activity logs, and sales performance
Provide ad-hoc reporting support for Sales, Account Management, Marketing, and leadership teams
Partner with the GTM Operations Manager to improve data visualization and reporting processes over time
Support execution of standardized workflows across the GTM organization, including lead routing, opportunity setup, contract processing, and renewal steps
Maintain and update documentation, including SOPs, renewal checklists, contracting guidelines, and process maps
Help onboard new GTM team members on CRM usage, contract processes, and reporting standards
Identify process bottlenecks and propose practical improvements to increase efficiency and reduce administrative burden
Partner with Service Delivery teams to ensure smooth handoffs between sales and onboarding when contracts close
Qualification
Required
Bachelor's degree in Business, Operations, Marketing, Data Analytics, or related field
1–3 years of experience in GTM, sales, revenue, or customer success operations or administrative support
Experience with HubSpot or another CRM; ability to learn new systems quickly
Strong organizational and project-management skills
High attention to detail and commitment to data accuracy
Proficiency in Excel and comfort working with data
Strong written and verbal communication skills
Ability to work in a fast-paced environment and manage multiple priorities with minimal oversight
Process-driven mindset and willingness to own recurring operational tasks
The incumbent in this position will be required to pass a criminal history background check
Preferred
Experience with HubSpot
Benefits
Industry-leading pay
Rewards
Referral bonuses
Unlimited flexible paid time-off for performance
Comprehensive medical, dental and vision benefits
401(k) plans with a 6% employer match on your contributions
Mentoring and money to take training classes
Company
Vertex Education
Vertex Education is an education management company that provides academic,business and development services.
201-500 employees
H1B Sponsorship
Vertex Education has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
Brandon Jones
President & CEO
Ingmar Berg
Chief Financial Officer
Recent News
Brandon Leake Inc.
2025-05-06
Company data provided by crunchbase