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Oregon Health Authority · 1 day ago

Outreach and Education Coordinator Program Analyst 2

Salem, OR

Full-time

Hybrid

Entry, Mid Level

$5,325/mo - $8,148/mo

2+ years exp

The Oregon Health Authority is seeking a Marketplace Outreach and Education Coordinator to analyze and resolve issues related to insurance for individual members of the public. The role involves providing education and support to community partners and conducting outreach in underserved populations across various counties in Southern Oregon.

Health CareNon ProfitProfessional Services

No H1B

Responsibilities

Analyze and resolve issues as they pertain to individual members of the insurance buying public

Provide education/information to enable individuals to protect their rights

Gather facts, assess problems, and propose resolutions

Identify gaps regarding populations that are underserved and experiencing health inequities

Work with existing community engagement efforts and organizations to ensure marginalized communities receive quality information about health coverage options

Provide training and support to Community Partners and Agents around the state

Assist in reaching out to and enrolling Oregonians into insurance programs

Qualification

Insurance laws knowledgeTrainingOutreach experienceOregon Health Insurance knowledgeProblem solving skillsCommunication skillsTactDiplomacyCommon senseJudgmentProgram coordination experience

Required

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years experience coordinating or administering a program

Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification

A valid license and satisfactory driving record, as travel and use of state vehicles are active functions of the position

Required to possess and maintain a complex and diverse knowledge of insurance laws and regulations

Must have experience in training, presenting and providing outreach to communities

Must exercise tact and diplomacy to gain cooperation of others. Must demonstrate firmness and impartiality in controversial and/or strained circumstances

Must be knowledgeable about Oregon Health Insurance Marketplace products and policy positions

Must have superior problem solving and communication skills, and be able to deal with individuals having diverse education and background under stressful conditions

Must exercise superior common sense and good judgment in strained circumstances

Must have a strong technical insurance background

Must have advanced ability to develop, recommend, and implement effective plans and objectively evaluate progress

Benefits

Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.

Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.

Possible eligibility for the Public Service Loan Forgiveness Program.

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).

Training opportunities that will help grow your career with the State of Oregon.