Inn on Fifth ยท 1 day ago
IT Technician
Inn on Fifth is a beautiful boutique hotel located in Naples, seeking a full-time IT Data Analyst to support hotel operations. This role combines technical expertise with data analysis to ensure seamless IT functionality and enhance guest experiences.
Hospitality
Responsibilities
Perform daily analysis of income and payment data
Collaborate with the Finance team to ensure accurate mapping of revenue and payment streams
Deploy, maintain, and repair computer hardware (Dell)
Troubleshoot basic hardware and Windows software issues
Manage user and computer accounts in Microsoft Active Directory
Work with vendors to resolve software-related issues
Provide basic support for IP phones, printers, and scanners
Manage IT requests through the IT ticketing system
Provide 24/7 on-call support (2 weeks on, 2 weeks off)
Work independently and adapt to weekend/night shifts as needed
Communicate effectively in both verbal and written formats
Prioritize tasks with strong attention to detail
Qualification
Required
Ability to sit or stand for extended periods
Ability to squat, bend, and lift up to 50 lbs
Corrected vision to normal range
Ability to work long hours as needed
Proficient in computer skills and troubleshooting applications
Experience setting up and maintaining hardware
Willingness to learn and apply IT training on the job
CompTIA A+ or similar certification preferred
Perform daily analysis of income and payment data
Collaborate with the Finance team to ensure accurate mapping of revenue and payment streams
Deploy, maintain, and repair computer hardware (Dell)
Troubleshoot basic hardware and Windows software issues
Manage user and computer accounts in Microsoft Active Directory
Work with vendors to resolve software-related issues
Provide basic support for IP phones, printers, and scanners
Manage IT requests through the IT ticketing system
Provide 24/7 on-call support (2 weeks on, 2 weeks off)
Work independently and adapt to weekend/night shifts as needed
Communicate effectively in both verbal and written formats
Prioritize tasks with strong attention to detail
Preferred
CompTIA A+ or similar certification preferred
Benefits
Heath Benefits
Dental and Vision
Employee Assistance Program
Short-and-Long Term Disability
Life Insurance
Accidental Death and Dismemberment
Pet Insurance
401k Plan with a company paid match
Paid holidays
Personal time
Sick time
Pay on demand
Career growth and recognition opportunities
Company
Inn on Fifth
The Inn on Fifth, a AAA Four-Diamond, Forbes Travel Guide Four-Star hotel, offers an exquisite setting for a luxurious stay in the heart of Old Naples.
Funding
Current Stage
Growth StageCompany data provided by crunchbase