NEOGOV · 2 days ago
Recreation Assistant - Special Events
NEOGOV is a company focused on providing innovative solutions for public sector organizations. The Recreation Assistant will provide customer service and assist in the daily operations of assigned facilities, including event preparation and execution.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide customer service in a fast, friendly, and professional manner
Participates in daily operations of assigned facility which may include organizing, cleaning and sanitizing work area and public areas; monitoring and maintaining inventory and supplies
Responds to requests for information, complaints, and/or other related issues from the general public
Prepares a variety of paperwork, rosters, reports, and simple statistics related to daily activities
Operate cash registering, balance cash register, complete receipts, handle cash, ensure cash drawers and deposits are property accounted for after each shift; Maintain security of cash and keep accurate records of monies and transactions
Attends in-service trainings and maintains required certifications
Receives and processes recreation program registrations, memberships, and facility reservations, which involves routine bookkeeping activities, which may include: processing refunds; printing membership cards and day passes; processing class transfers; and/or, performing other related activities
Assists with pre-event and post-event activities which may include event setup, painting and decorating, purchasing supplies, design and creation of ideas and themes, cleanup and reorganization, props and decoration storage, and monitor and maintain inventory and supplies
Participates in the daily operations of assigned facility which may include: distributing and collecting gaming equipment within applicable facilities; setting up facilities for classes
Assists with event day operations which may include cash handling, beverage and giveaway distribution and leading community activities
Performs a variety of clerical activities in support of office operations, which may include: inputting information into databases; preparing promotional flyers and related items; answering phones; filing; maintaining calendar of events; entering information into databases, websites, and/or other applicable tracking system; and/or, performing other related activities
Monitors patrons utilizing recreation facilities. Identifies and resolves potentially hazardous situations. Exercises diligence in maintaining safety for all members and guests. Performs emergency service by rescue, respond, and first aid in all situations throughout the facility as necessary
Qualification
Required
High School Diploma or equivalent
No previous work experience required
Customer service and cash handling experience preferred
Valid Texas Driver's License preferred
Depending on area of assignment: must hold a Shallow Water Lifeguard Certification or obtain the certification within 30 days of hire
Preferred
Customer service and cash handling experience
Benefits
Health Plan
Dental Plan
Vision Plan
Additional Supplemental Plans (optional)
Retirement Plan
Deferred Compensation Plans
Education Reimbursement Assistance
Employee Wellness Center
Clay Madsen Recreation Center Membership
Employee & Family Pool Pass (seasonal)
Round Rock Public Library Card
Medical and Dependent Day Care Reimbursement Account
Employee Assistance Program
Longevity
Vacation
Sick
City Holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase