Ethos Veterinary Health ยท 1 day ago
Client Patient Coordinator, Internal Medicine, GCVS
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrEthos Veterinary Health is a leader in specialized care for companion animals, known for excellence and collaboration with the veterinary community. They are seeking a Client Patient Coordinator to maintain communication between the doctor and clients, provide updates on in-hospital patients, and manage appointments and procedures.
Health CareMedicalVeterinary
Responsibilities
Provide daily Health updates on in-hospital patients
Discharge patients educating clients about medications and care at home
Provide daily financial updates on hospitalized patients
Provide Financial Estimates in person and over the phone
Inform Client about Deposit and Payment Methods
Invoice all patient services
Put Client and Patient into the Exam Room
Obtain Weight and Temperature on Patient
Provide Doctor with all pertinent Medical History
Generate and Explain Financial Estimate
Admit Patient into Hospital
Fill Prescriptions if needed
Give the Doctor's immediate orders to a Technician to be completed
Write and Review Treatment Sheet with Doctor each evening
Review medications and instructions with Technician on duty
Get permission from clients for diagnostics or procedures when requested
Return Client Calls in order of priority
Relay messages to Doctor
Call Clients back with Doctor's response
Call Pharmacies with prescriptions if needed
Handle 'Cold Calls' with estimates for potential New Patients
Discuss Body Care for deceased patients and fill out appropriate paperwork for body care
Contact cremation services for pick-ups when needed
Send Sympathy Cards to Clients and order plant when appropriate
Contact Referring Veterinarian's office
Fill out Memorial when appropriate
Qualification
Required
High School diploma is required
Strong interpersonal and client communication skills with a passion for assisting others
Exceptional multitasking abilities, organizational skills, and attention to detail
Dependable, proactive, and team-oriented with a positive attitude
Knowledge of principles and processes for providing client services
Knowledge of administrative and clerical procedures, including word processing, designing forms, maintaining files, dictation, and transcription
Knowledge of basic drug usages, generic and brand names, possible side effects/reactions for the more common drugs, and controlled substances protocol
Using social perceptiveness to be aware of others' reactions and understanding why they react as they do
Knowledge of clinic procedures in support of streamlining clients' experiences with us
Fluent English skills (speaking & reading) are required for the role
Preferred
Associate's degree (A. A.) or Bachelor's is preferred; or related experience and/or training; or equivalent combination of education/experience
Preferably knowledgeable in veterinary practices, pharmacology, medical terminology, and clinic procedures
Expertise in client service principles, including needs evaluation, quality standards, and client satisfaction
Proficient in administrative tasks such as word processing, file management, transcription, and email communication
Familiarity with common drugs, their uses, brand/generic names, side effects, and controlled substance protocols
Skilled in social perceptiveness and adaptability to others' reactions to enhance client interactions
Fluency in multiple languages a plus
Benefits
401(k) with matching
Health, Dental, and Vision insurance
Health Savings Account (HSA) / Flexible Spending Account (FSA)
Life and Disability insurance
Paid Time Off (PTO) and Holidays
Employee Assistance Program and Discounts (including Pet Discount)
Professional development and tuition assistance
Uniform stipend
Retirement plan
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
Founded in 2015
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Head of Innovation and Clinical Learning - Ethos Leadership Team
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase