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HCA Healthcare · 1 day ago

Senior Manager Staffing Optimization

St. Petersburg, FL

Full-time

Onsite

Senior Level

5+ years exp

HCA Healthcare is an organization that invests in its employees, and they are seeking a Senior Manager Staffing Optimization. The role involves managing the Staffing Optimization team, developing policies, and ensuring best practices in staffing and scheduling across hospital operations.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Performs the hiring, developing and managing of the SO staff

Ensures role clarity among and between all roles in the SO organization

Establishes relationships and is viewed as an advisor to hospital leadership and Division Performance Improvement resources regarding workforce management

Collaborates with hospital leadership and division Performance Improvement resources in the establishment of standard configurations and process efficiencies to ensure Staffing & Scheduling Applications are maintained in accordance with division and company guidelines, and assists these resources in the monitoring of key indicators associated with staffing and scheduling

Responsible for developing quality measurements and reports for internal and external customers

Provides oversight in the research of issues and responses back to the facilities on the resolution of issues, under the direction of the AVP. Provides oversight and assists in the research and responses on Incident Reports

Is the knowledge source for systems used in the organization such as Staffing & Scheduling, Timpani, Kronos Alerts, ISAS and any new staffing and scheduling software or applications

Assists the AVP to develop strategies for facility configuration needs associated with enhancements related to labor management and staffing/scheduling technologies

Provides oversight on all orientation, education, staffing schedules and training of staff

Coordinates with the hospitals and divisions on the systems and operations of new departments in the hospital and facilities to the enterprise

Serves as an advisor to hospital and division management teams on the use of process improvement tools and techniques for workforce management

Conducts routine meetings with division and group leadership to review the performance of the staffing and scheduling technology in meeting the organization’s expectations

Monitors and communicates staffing and scheduling related issues to the appropriate administrator for corrective action

Provides education and training to the SO staff based on identified needs specific to performance improvement and the identified responsibilities of the SSA organization

Knowledge of and ability to interpret and apply Collective Bargaining Agreement (CBA) and hospital policy to decisions that may impact configuration requirements in the Staffing & Scheduling application

Responsible for the execution of the organizational methodology for consistent configuration and maintenance related to SO responsibilities within the Staffing & Scheduling applications

Independent decision maker regarding the development of daily plans and actions to apply the organization’s policies within CBA and company policy constraints

Is the knowledge source for systems used in the organization such as Staffing & Scheduling, including Timpani, ISAS, WF 2.0, Inspire and new applications as developed

Establishes goals and provides reviews of all SO staff, completion of reviews for SO team. Provides Performance Improvement Plans and disciplinary action as necessary

Strong Communication skills as demonstrated by proactive communications with key customers and the ability to establish realistic expectations and communicate difficult decisions/information

Develops expertise, credibility and trust among internal customers

Responsible for completing tasks in a fast paced environment

Escalates issues to the AVP as necessary

Builds and maintains strong, effective working relationships with a variety of stakeholders

Qualification

Workforce ManagementStaffing & Scheduling ApplicationsLeadership in HealthcareCollective Bargaining ExperienceMicrosoft Power BICommunication SkillsFast Paced EnvironmentRelationship Building

Required

5+ years of relevant work experience

3+ years of management experience

Bachelor's Degree Required

Leadership experience in the health care industry with emphasis on workforce management

Experience with hospital staffing and scheduling preferred and associated applications

Previous experience must be applicable to applying organizational methodology in order to develop and deliver forecasts that support productivity and financial efficiency

Experience in Collective Bargaining environments a plus

Strong skills in Microsoft Word, Excel and Power BI applications

Ability to readily master new software and related enhancements

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees