Versant Power · 1 day ago
IT ANALYST II
United States
Full-time
Remote
Mid, Senior Level
5+ years expVersant Power is transforming the power industry of northern and eastern Maine. The IT Analyst II is responsible for support, maintenance, design, and development for assigned Versant Power Information Systems, providing technical support and ensuring efficient operations.
Utilities
Responsibilities
Supports the design, development and testing of new applications, application changes, and upgrades associated with the specified applications and related integration tools
Provides technical support, maintenance, development, programming and troubleshooting for Customer Information System (CIS) and the integration with other systems
Provide assistance to internal customers by providing reports, queries, data analyses, problem analysis and problem resolution
Supports synchronization of data between GIS/CIS/AMI/MDM
Develops and maintains necessary working relationships with external service providers, vendors and other support personnel to resolve issues and ensure efficient operations
Provides documentation/project tracking and management reporting to support the department's work plan
Provides technical information for Disaster Recovery planning and participates in annual Technical Asset Review updates to help ensure asset life cycle management
Complies with internal audit requirements, test policies and change control processes
Actively participates in CIS Team meetings and contributes to the decision-making processes
Participates in after-hours call out for application support
Performs other duties and responsibilities as assigned by supervisor or management
Performs other related duties as assigned, including designated duties associated with System Restoration, (SEOP) System Emergency Operations Plan
Qualification
Required
Must have a degree in Computer Science or equivalent, with a minimum of five (5) years of experience in a client-focused IT support role
Must have a working knowledge of Customer Information Systems (CIS) or Enterprise Resource Planning systems (ERP), and billing systems
Expertise with Oracle preferred or other relational databases such as MSSQL or MySQL
Strong experience writing SQL required, experience with PL/SQL preferred
Must have a strong customer service ethic, and the ability to work independently or in teams, with minimal or no supervision
Must possess excellent written and oral communication skills
Experience working with MS Office applications, specifically Word and Excel, MS Project a plus
Must be willing to travel for training and User Group participation
Valid driver's license required
Preferred
Reporting expertise and experience with one or more (Cognos, TM1, SQL Server reporting services, and/or Crystal Reports) is a plus
Project Management experience is a plus
Although not required, experience with utility application systems, billing systems and/or electrical infrastructure and design would be an asset
Company
Versant Power
We’re committed to helping connect people and power communities in northern and eastern Maine.
501-1000 employees
H1B Sponsorship
Versant Power has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Miller Paul
Chief Operating Officer
Darlene Sage
Senior HR Business Partner
Company data provided by crunchbase