NEOGOV · 3 months ago
SENIOR IT TECHNICIAN
Beaufort
Full-time
Onsite
Mid, Senior Level
$28.41/hr - $34.09/hr
2+ years expNEOGOV is a company focused on IT services, and they are seeking a Senior IT Technician to maintain and repair hardware and software. The role involves troubleshooting, replacing, and repairing hardware components, as well as providing support for computer-related issues.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintains a comprehensive and diverse knowledge of multiple computer operating systems and software programs, which includes, but is not limited to, word processing, spreadsheet, database, desktop publishing, e-mail, instant messaging, networking, client access, communications, utilities, diagnostic, or other programs
Responds to questions and requests regarding computer-related problems via telephone, e-mail, and personal contact; logs questions and requests regarding computer-related problems via call tracking software
Diagnoses end-user computer-related problems upon notification; troubleshoots computer-related problems by suggesting possible solutions to these problems
Documents aspects of personal computer-related problems, which includes troubleshooting techniques, resolution of problems, and dispatching to other employees
Tests and inspects parts and equipment for serviceability, proper operations, and compliance with departmental standards and reports problem situations as they arise
Maintains inventory of equipment, supplies, and parts; initiates requests for new/replacement materials
Research error messages in numerous software vendors’ website knowledge bases
Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops and training sessions as appropriate
Performs related work as assigned
Qualification
Required
Requires an Associate's degree, vocational technical degree or specialized training that is equivalent to satisfactory completion of two years of college education
Over two years and up to and including four years of related experience or an equivalent combination of education, training, and experience
CompTIA A+ and Network+ certifications
Must possess and maintain a valid state driver's license with an acceptable driving history
Certifications MUST BE SUBMITTED WITH APPLICATION. Applications without them will not be considered
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term & short-term disability
Holidays
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase