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Buc-ee's, Ltd. · 3 days ago

Gift Team Lead

TX - Amarillo

Full-time

Onsite

Mid Level

Buc-ee's, Ltd. is seeking a Gift/Merchandise Team Leader to deliver assertive leadership and promote a clean, friendly, and in-stock experience for customers. The role involves managing store personnel, ensuring quality, and providing excellent customer service while working flexible hours, including evenings and weekends.

E-CommerceFood and BeverageRetail

Responsibilities

Illustrate competent knowledge of various Point Of Sale and transaction devices

Reconcile multiple shift reports

Resolve customer issues in a friendly and professional manner

Assign and inspect elements listed on shift duty list

Communicate professionally with the Store General Manager and employees

Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters

Assure safety rules and regulations are implemented and followed

Ability to work on the store’s busiest days

Ability to work a rotating schedule that alternates between day and night

Maintain Regular and prompt attendance

Effectively and efficiently complete tasks

Interact professionally with team members

Ability to work in a fast paced, high pressure environment

Prolonged walking or standing for 8-12 continuous hours

Employee must be able to perform essential functions of the job with or without reasonable accommodation

Qualification

Point Of Sale knowledgeRetail experienceManagement experienceCustomer serviceProfessional communicationSafety regulations knowledgeFast-paced environment adaptability

Required

Ability to manage store personnel

Protect quality and promote customer service

Illustrate competent knowledge of various Point Of Sale and transaction devices

Reconcile multiple shift reports

Resolve customer issues in a friendly and professional manner

Assign and inspect elements listed on shift duty list

Communicate professionally with the Store General Manager and employees

Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters

Assure safety rules and regulations are implemented and followed

Ability to work on the store's busiest days

Ability to work a rotating schedule that alternates between day and night

Maintain Regular and prompt attendance

Effectively and efficiently complete tasks

Interact professionally with team members

Ability to work in a fast paced, high pressure environment

Prolonged walking or standing for 8-12 continuous hours

Employee must be able to perform essential functions of the job with or without reasonable accommodation

Frequent bending, stooping, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)

Preferred

High school diploma or equivalent preferred

Retail or management experience preferred

Company

Buc-ee's, Ltd.

Glassdoor2.9

Buc-ee's - the fun store! At Buc-ee’s, we consistently look for passionate individuals with the desire and ability to provide exceptional service, to be part of a dynamic team, and to self-manage.

Founded in 1982