Guidehouse · 1 day ago
Application Configuration Lead
Nashville, TN
Full-time
Hybrid
Senior Level
5+ years expGuidehouse is a company that specializes in providing consulting services. They are seeking an Application Configuration Lead to drive the configuration and optimization of court case management platforms, serving as a liaison between court stakeholders and technical teams.
AdviceConsultingManagement Consulting
Responsibilities
Lead the configuration and customization of court CMS platforms to support judicial processes, case types, and jurisdictional requirements
Design and implement personalization strategies, leveraging platform features to deliver tailored user experiences for judges, clerks, attorneys, and public users
Oversee the creation and maintenance of configuration documentation, including configuration management plans, change logs, and audit trails
Manage platform upgrades, releases, and integration of new features, ensuring minimal disruption to court operations
Ensure all configurations support compliance with state and federal regulations, including CJIS, HIPAA, and accessibility standards (e.g., Section 508, VPAT)
Support the maintenance of the Requirements Traceability Matrix (RTM) for all configuration and customization efforts
Ensure all requirements are captured, mapped, and tracked throughout the project lifecycle, supporting compliance and audit activities
Collaborate with business analysts, court subject matter experts, and functional leads to verify that requirements are met and documented in the RTM
Present configuration updates, metrics, and progress to internal and external stakeholders, including court leadership, IT, and vendor partners
Facilitate workshops, demos, and user acceptance testing sessions
Engage with platform vendors and external partners to ensure alignment on configuration best practices and roadmap priorities
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Business, or a related field
Minimum FIVE (5) years of professional experience in application configuration, platform personalization, and agile leadership roles
Experience managing requirements traceability and agile ceremonies across multiple teams
Familiarity with low-code platforms and cloud-native development
Strong analytical, problem-solving, facilitation, and communication skills
Preferred
Demonstrated experience configuring and managing personalization and customization of case management systems (e.g., Equivant JWorks, Tyler Odyssey, ServiceNow, Dynamics 365, Appian, Salesforce)
Experience in a consulting or client-facing role
Experience with statewide or multi-jurisdictional court CMS implementations
Experience supporting digital transformation or modernization initiatives in the justice sector
Familiarity with the court system, judicial processes, and compliance requirements (e.g., CJIS, HIPAA, Section 508)
Experience with platform-specific personalization frameworks, reusable component libraries, and user experience optimization strategies
Benefits
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
Company
Guidehouse
Guidehouse offers consulting services for public and commercial markets with expertise in management, technology, and risk consulting.
10001+ employees
H1B Sponsorship
Guidehouse has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (20)
2023 (29)
2022 (49)
2021 (50)
2020 (59)
Funding
Current Stage
Late StageTotal Funding
$0.75MKey Investors
Mission Daybreak
2023-11-06Acquired
2023-02-16Grant· $0.75M
Leadership Team
Scott McIntyre
Chairman and CEO
Alicia Harkness
Partner
Recent News
Washington Technology
2025-11-20
Washington Technology
2025-11-19
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