Bowman Williams · 3 days ago
System Engineer L3 (Managed Service Provider) - Hybrid WFH
Bowman Williams is a niche Managed Service Provider (MSP) that is expanding its service offerings and seeking a Systems & Project Engineer (Level 3). The role involves owning IT support and deployments, with a mix of projects and support, and offers a path to a leadership position within 6–12 months.
Office AdministrationRecruitingStaffing Agency
Responsibilities
Windows / Microsoft 365 environments
Light networking: FortiGate firewalls/routers, VPNs, UniFi-style switches and APs
Partner with remote Tier 2/3 engineers to coordinate tasks and ensure timely updates
Build a relationship with the client; keep a pulse on their IT roadmap and identify areas to improve support
Maintain clear documentation and follow internal standards
Assist in operational scaling for new offices as the company expands in Southwest Florida
Qualification
Required
MSP experience required
Microsoft 365, Windows Server, and cloud-based environments
Networking fundamentals, firewalls, VPNs, switches/APs
Hardware deployments (Dell servers, desktops, laptops)
Level 2–3 technical skillset with project and support experience
Benefits
Medical & Dental (BCBS)
401(k) match: 100% on first 3%, 50% on 3–5%
Generous PTO, 9 holidays, sick days
Company cell phone and client-connect app
Perks: Fast-track to Service Manager / Team Lead with company investing in your growth