Stryker ยท 1 day ago
Associate Field Service Representative - Las Vegas
Stryker Corporation is seeking an Associate Field Service Representative to perform on-site installations, preventive maintenance, and repairs of equipment. This role is focused on maintaining customer satisfaction and providing support, while also verifying the operational quality of Stryker systems and equipment in a field-based capacity.
BiotechnologyHealth CareLife ScienceMedicalMedical Device
Responsibilities
Ensure the optimal operation of Stryker robotic systems and instrumentation through skilled troubleshooting, repair, and preventive maintenance
Act as the primary liaison between our company and customers, addressing both technical and administrative needs with professionalism and expertise
Play a key role in helping Stryker exceed financial goals and performance metrics by delivering top-tier service
Provide outstanding service to ensure total customer satisfaction, fostering strong relationships that lead to contract renewals
Work closely with Account Executives and MPS team members to identify and communicate potential sales opportunities and customer feedback
Oversee and maintain field inventory, tools, test equipment, and technical documentation to ensure seamless service operations
Independently schedule and perform preventive maintenance, engineering updates (ECNs), and technical upgrades as needed
Support team members in other territories, assist at industry events, and train customers on equipment operation, software updates, and system maintenance
Qualification
Required
High school diploma or equivalent
3+ years of relevant experience
Preferred
Associate or bachelor's degree, preferably in Engineering
Previous experience as a technical field service professional or in a relevant capacity
Benefits
Bonus eligible
Benefits
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
H1B Sponsorship
Stryker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO
Leadership Team
Recent News
GlobeNewswire News Room
2025-02-11
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