Veterinary Client Service Representative - Dayshift jobs in United States
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Veritas Veterinary Partners · 6 days ago

Veterinary Client Service Representative - Dayshift

Veritas Veterinary Partners is a leader in veterinary care, offering exciting career opportunities in state-of-the-art facilities across the U.S. They are seeking a Veterinary Client Service Representative to greet clients, manage appointments, and ensure a positive experience in a fast-paced emergency/specialty practice.

Health CareVeterinary
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Responsibilities

Greet each client who walks in the door
Setting the stage for a positive client experience
Checking clients in and out of the hospital
Booking appointments
Taking payments
Fielding busy phone lines

Qualification

Client service experienceCommunication skillsData entryAttention to detailEmpathyCompassionProfessionalismDesire to learnCollaborationPositive outlookIntegrity

Required

1+ years experience in a client service role
Excellent communication skills are expected as you will often act as a liaison between the clients and the clinical staff
Ensuring timely medication dispensing and accurate billing for patient services
Ability to answer multiple phone lines
Data entry and attention to detail
Comfort with taking deposits and discussing financial questions with clients
Empathy and compassion for our clients
Ability to be discreet and professional when appropriate
Ability to work in a highly collaborative environment and commitment to develop long-term relationships with colleagues, clients, and community
Positive outlook and ability to work well in a collaborative environment
Honesty, integrity, and a desire to learn and have fun!
Ability to speak, read, and write English proficiently

Preferred

Veterinary experience is preferred
Additional fluency in other languages is preferred but not required

Benefits

Health, dental, and vision insurance, with HSA option- some plans paid 100%
Maternity/Paternity leave
Retirement Plan – 401K with employer match
Employee Referral Bonus
Paid Time off
Mental health support with Talkspace
Uniforms provided
Pet discounts for medical care

Company

Veritas Veterinary Partners

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Veritas Veterinary Partners is a growing family of specialty and emergency pet hospitals.

Funding

Current Stage
Late Stage

Leadership Team

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Thomas Scavelli
Founder and Chief Medical Officer
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Company data provided by crunchbase