Airwallex · 2 days ago
Associate, Issuing Risk Operations
San Francisco, CA
Full-time
Onsite
New Grad, Entry Level
$130K/yr - $160K/yrAirwallex is a unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide. The Associate in Issuing Risk Operations will drive the global risk control framework, resolving complex payment risk cases while identifying opportunities for efficiency through technology.
FinanceFinancial ServicesFinTechPayments
Responsibilities
End-to-End Case Ownership : Lead the resolution of complex card payment risk cases and escalations, ensuring that critical issues are handled with precision and accountability
Rule Management & Strategy : Directly contribute to the design, implementation, and refinement of issuing risk rules. You will help shape the global risk strategy to stay ahead of emerging fraud patterns
AI-Driven Optimization : Proactively identify and implement ways to leverage AI tools and automated workflows to sharpen fraud detection and improve daily operating efficiency
Critical Stakeholder Collaboration : Work closely with cross-functional global partners (Product, Engineering, and Compliance) to ensure critical risk issues are handled properly and that risk frameworks support business growth. Act as a seamless collaborator within our global network, adapting quickly to different types of cases, regional requirements, and fast product launches
Process Evolution : Translate learnings from daily escalations into structural process improvements, reducing future risk and minimizing customer friction
Qualification
Required
Background in card payment risk, fraud operations, account taken-over risk control or issuing dispute management within a high-growth FinTech or global startup
Experienced in using SQL/ Databricks and Business Intelligence tools to analyze fraud trends and inform rule adjustments
A strong sense of responsibility and a commitment to end-to-end solutions; you take pride in seeing a problem through to its final resolution
Proven ability to master new processes quickly and handle a diverse range of cases in a fast-paced, ever-changing environment
Exceptional skills in coordinating with global stakeholders to ensure critical issues are addressed properly and transparently
A natural inclination to use AI/LLMs and automation to solve operational bottlenecks and enhance risk control
Company
Airwallex
Airwallex is a global payments and financial platform that provides business accounts, payment solutions, and spend management tools.
Founded in 2015
1001-5000 employees
H1B Sponsorship
Airwallex has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$1.53BKey Investors
AdditionSquare Peg CapitalLone Pine Capital
2025-12-08Series G· $330M
2025-05-21Series F· $150M
2025-05-21Secondary Market· $150M
Leadership Team
Jack Zhang
Co-Founder & CEO
Jacob Dai
Co-Founder & CTO
Recent News
Mobile World Live
2026-01-06
2026-01-06
Electronic Payments International
2026-01-06
Company data provided by crunchbase