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Univest · 1 day ago

Administrative Support Specialist

Lancaster, PA

Full-time

Onsite

New Grad, Entry Level

$19.23/hr - $25/hr

Univest Financial Corporation is seeking an Administrative Support Specialist to join their Ag Lending Team in Lancaster, PA. In this pivotal role, you’ll provide essential administrative support to agricultural lending professionals, ensuring smooth operations and exceptional service for both internal and external customers.

BankingFinanceFinancial Services

Responsibilities

Demonstrate external/internal customers are a high priority. Identify customer needs and expectations and respond to them in a timely and effective manner

Anticipate and prevent delays that can adversely affect the internal/ external customer

Establish and maintain a routine schedule to remain productive throughout the day

Maintain office supply levels, post office and FedEx, and other office duties

Point of Contact with Landlord and other vendors

Greet guests as they come to the office

Communicate effectively and appropriately. Use good judgement as to what to communicate to whom as well as the best way to get that accomplished

Engage with both internal and external customers by establishing trust, confidence, and making connections

Generate and distribute weekly/monthly reports for Senior Leadership and teams

Schedule management

Small event planning

Process deposit/loan transfer requests and construction draws

Input loan requests into nCino for the C&I/CRE team

Provide backup to RA team during PTO time

Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct

Perform other duties as assigned

Qualification

Microsoft OfficeTime managementOrganizational skillsInterpersonal skillsCommunication skillsAdministrative experienceOffice experienceVideo ConferencingMicrosoft TeamsNCinoProblem-solvingAttention to detail

Required

Administrative experience

GED Required, College Degree Preferred

Office experience preferred

Ability to maintain strong organization and effective time-management to handle multiple priorities at any given time

Focus on small details when completing tasks in a timely manner

Listen generously to concerns or issues. Resolve customers' questions and concerns in a timely fashion

Maintain composure in high-pressure situations

Ability to handle most problems/exceptions in an independent manner

Software Proficiency: Microsoft Teams or equivalent, Video Conferencing, Microsoft Office, specifically Word, Excel, Outlook, OneNote, PowerPoint and SharePoint

Excellent interpersonal and communication skills. Ability to communicate in a professional manner through verbal, nonverbal, and written communication