Central Valley Ag Cooperative · 1 day ago
Customer Service Specialist - Humphrey, NE
Humphrey, NE, US
Full-time
Onsite
New Grad, Entry LevelCentral Valley Ag Cooperative is a farmer-owned cooperative headquartered in York, Nebraska, seeking a Customer Service Specialist to support customers, operations, and accounting processes. This role involves providing high-quality customer service, performing billing, and maintaining organized systems to ensure a positive customer experience.
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Responsibilities
Accurately weigh and grade inbound and outbound grain
Perform billing for agronomy products and services
Receive, enter, and reconcile accounts receivable; balance cash drawers and payable statements
Look up grain prices, provide cash bid quotes, and verify customer contracts
Record company transfers and assist with monthly inventories and variance reconciliation
Provide high-quality customer service via phone, email, and face-to-face interactions
Serve as a liaison between customers and management to support a positive customer experience
Analyze customer questions or complaints and help deliver practical, timely resolutions
Maintain organized filing systems and assist with internal and external mailings
Assist with general office upkeep and cleaning as needed
Develop and maintain working knowledge of CVA products, services, and credit policies
Uphold all Central Valley Ag policies with a strong focus on safety and ethics
Participate in safety training and actively promote a safe work environment
Support special projects and perform other duties as assigned
Qualification
Required
High School diploma or GED required
Strong customer service mindset with the ability to communicate professionally and clearly
Comfort with routine, detail-oriented work that requires consistency and follow-through
Fundamental accounting and math skills, including billing, cash handling, and reconciliations
Ability to plan, prioritize, and manage multiple tasks in a structured environment
Strong problem-solving skills using logic and practical reasoning
Proficiency with basic computer applications and ability to learn new systems quickly
Team-oriented approach with the ability to work collaboratively across departments
High ethical standards—your word is your bond
Demonstrated commitment to safety in daily work
Benefits
Medical, Dental & Vision Insurance
401(k) with Company Match
Pension Plan
Paid Time Off & Holidays
Wellness Programs
Life & Disability Insurance
HSA and FSA Options
Ongoing Training & Development
Company
Central Valley Ag Cooperative
Central Valley Ag is a farmer-owned cooperative headquartered in York, NE. CVA has locations throughout Iowa, Kansas and Nebraska.
Founded in 2003
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Carl Dickinson
President & CEO
Company data provided by crunchbase