1-800-FLOWERS.COM, INC. ยท 2 days ago
System Analyst
1-800-FLOWERS.COM, INC. is seeking a WMS Analyst who plays a critical role in driving warehouse execution by supporting systems processes and operational performance. This role acts as a functional bridge between warehouse operations and enterprise systems, overseeing multiple workstreams and ensuring efficient system-driven workflows on the production floor.
Responsibilities
Serve as the functional expert for Warehouse Management Systems, with primary focus on Oracle WMS and working knowledge of Baan ERP
Monitor, manage, and release picking, shipping, replenishment, and forklift work through system control boards
Transfer and coordinate work activities between Oracle and Baan as required to maintain operational flow
Oversee multiple operational task queues, reprioritizing workloads based on staffing levels, capacity, and business needs
Partner with Operations Managers and Systems Supervisors to communicate real-time changes in workload, priorities, and execution plans
Research, analyze, and resolve system and process issues related to:
Replenishment and allocations
Inventory control and bin status
Product master setup
Picking exceptions and discrepancies
Process material shipment requests with speed, accuracy, and attention to detail
Develop, document, and maintain standard operating procedures (SOPs) to ensure consistency and system compliance
Create and deliver system training for associates and department leadership; support onboarding and ongoing education
Ensure documented procedures are actively followed and reinforced on the floor
Communicate workflow changes clearly and consistently via radio, phone, email, and in-person
Maintain strong two-way communication across teams and leadership levels
Promote safety, housekeeping standards, and overall team performance
Support production and warehouse operations directly during non-peak periods, including performing manual labor as needed
Collaborate with peer supervisors and cross-functional partners to drive operational alignment
Perform other duties and special projects as assigned by warehouse leadership
Qualification
Required
High school diploma or equivalent preferred
Minimum 2+ years of experience in warehouse operations, logistics, or distribution environments
Strong hands-on experience with Warehouse Management Systems (Oracle strongly preferred; SAP and/or Baan a plus)
Proven ability to manage multiple priorities and task queues in a fast-paced, high-volume environment
Experience delivering system training and creating process documentation
Strong problem-solving skills with the ability to troubleshoot inventory, picking, and system issues
Proficiency in Microsoft Office (Excel, Word, Outlook)
Excellent verbal and written communication skills; comfortable interacting with frontline teams and leadership
Highly organized, detail-oriented, and deadline driven
Willingness and ability to work on the production floor and perform manual labor as required
Reliable, self-motivated, and able to work independently with minimal supervision
Company
1-800-FLOWERS.COM, INC.
1-800-FLOWERS.COM, Inc.
H1B Sponsorship
1-800-FLOWERS.COM, INC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (7)
2022 (10)
2021 (16)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-08-03IPO
Leadership Team
Recent News
2025-12-10
2025-12-09
2025-10-25
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