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EOS IT Solutions · 1 week ago

Sales Support Associate - Arizonia

United States

Full-time

Remote

Mid Level

$50K/yr - $65K/yr

3+ years exp

EOS IT Solutions is a Global Technology and Logistics company providing IT support services. The Sales Support Associate will drive sales growth by engaging with potential clients, supporting account teams, and promoting AV products and services while ensuring high standards of customer service.

CollaborationData CenterInformation TechnologyInternet of ThingsIT InfrastructureLogisticsProfessional NetworkingSecuritySupply Chain ManagementVideo

Responsibilities

Client Engagement: Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships

Sales Support: Provide commercial support to customers, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting

Product Expertise: Develop in-depth knowledge of AV products and services. Communicate features and benefits effectively to prospective clients

Lead Qualification: Assess and qualify leads from various sources to determine sales potential

Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions

Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets

CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities

Collaboration: Work closely with external sales teams and technical experts to resolve customer queries

Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies

Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries

Qualification

Inside Sales ExperienceCRM Software ProficiencyAV Product KnowledgeSales Target AchievementCommunication SkillsInterpersonal SkillsSelf-MotivatedResults-Driven