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Kidde Global Solutions · 3 weeks ago

Key Account Manager, Warehouse Distribution & Retail

United States

Full-time

Remote

Mid, Senior Level

$97K/yr - $114K/yr

5+ years exp

Kidde Global Solutions is a global technology leader in fire and life safety solutions. The Key Account Manager will be responsible for driving incremental sales through strategic account plans and maintaining relationships with key decision-makers in client organizations to ensure fire and life safety requirements are met.

Building MaterialPublic Safety

Responsibilities

Maintain and develop relationships with key individuals within assigned client’s organization that are responsible for fire & life safety decisions ensuring facilities are protected, meet the required life safety requirements, and maintained

Identify and work with decision makers at multiple levels spanning project design and construction teams to best position Edwards / Kidde Commercial solutions for both new construction and replacement projects. Typical key decision-makers include C-Level executives, leaders of design & construction, project managements, client operation leaders, Directors of Facilities/Engineering, and Design Consultants. Act as a trusted advisor to these key decision makers for all projects across a client’s portfolio

Partner with the Strategic Account Manager involved in the warehouse distribution centers and retail vertical segment to increase Edwards / Kidde Commercial market presence within existing and future strategic accounts

Develop strategic account plan, create a clear and deep understanding of assigned customers’ business goals and objectives, buying criteria and definition of value

Coordinate and lead development of Statements of Work for design, installation, and service that is delivered by the Edwards / Kidde Commercial Professional Services & Solution (PSS) team, which are tailored to strategic clients, engineers, and partners

Craft and manage RFPs, lead Pre-Bid Meetings, and forecast project pipelines for strategic client directly or indirectly contracted with Edwards / Kidde Commercial channel partners for project execution

Coordinate with Edwards / Kidde Commercial channel managers and authorized partners for targeted project strategies

Conduct needs assessments, lead system/product solution concepts with internal teams to ensure solutions meet and/or exceed client’s needs, deliver specifications and presentations, and engage internal and external resources to facilitate sales

Ensure seamless project execution and client satisfaction by maintaining communication with all client stakeholders and the local Edwards / Kidde Commercial team members (channel manager, partner, and/or PSS)

Create new service opportunities by developing bid proposals for annual test, inspection, and maintenance contracts for national retail chains via our affiliate partner program

Build and maintain a professional network to support sales targets and stay current on industry trends

Resolve issues and challenges that may arise during client engagement

Qualification

System/Solution SalesFire Alarm EquipmentCRM Software (Salesforce)Strategic Account PlanningConsultative SellingAI Analytics CertificationMicrosoft Office SuiteRevit/BluebeamWebinar ToolsInterpersonal SkillsCommunication SkillsProblem-Solving

Required

High School Diploma or GED

5-+ years of experience in system/solution sales, preferably with Fire Alarm and Emergency Call Equipment

Willing to travel 75%

Preferred

Proficiency in CRM software (Salesforce) and Microsoft Office Suites (Excel, Word, PowerPoint, outlook), Revit/Bluebeam, as well as webinar tools such as Zoom and Microsoft Teams

Proven success in consultative selling roles demonstrating the ability to uncover and develop relationships from C-suite to site level leaders within an end client organization and determining the decision makers and influencers within the organization

Strategic thinking and problem-solving abilities

Strong interpersonal and communications skills

Demonstrated ability to work effectively across all organizational levels and manage multiple priorities

Formal certifications in AI Analytics is a plus