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Zane State College · 1 day ago

Director of Financial Aid

Zanesville, OH

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Zane State College is seeking a Director of Financial Aid to provide strategic leadership and operational oversight for all financial aid functions. This role involves ensuring compliance with regulations, developing financial aid strategies, managing departmental staff, and collaborating across departments to enhance student success.

Higher Education

Hiring Manager

Katlyn Porter, MBA

Responsibilities

Provide strategic leadership and direction for the Financial Aid Office, ensuring alignment with institutional goals for access, retention, and success

Oversee administration of federal, state, and institutional aid programs and ensure full compliance with all applicable regulations and reporting requirements

Supervise Financial Aid staff, delegate responsibilities, conduct performance reviews, and foster professional development

Manage financial aid systems, including Jenzabar or other financial aid management systems, and coordinate process improvements with Information Technology

Oversee Return to Title IV (R2T4) processing, reconciliation, and audit readiness

Develop and implement financial literacy initiatives and community outreach programming

Monitor borrowing trends, default management, and key performance indicators

Prepare and submit required federal and state reports (FISAP, IPEDS, HEI, and others)

Serve as a liaison to the Business Office, Registrar, Admissions, and Foundation to align aid strategies with enrollment and retention goals

Represent the College in financial aid-related meetings, trainings, and compliance reviews

Perform other duties as assigned

Qualification

Title IV regulationsFinancial aid systemsLeadership experienceAnalytical skillsOrganizational skillsCommunication skillsMicrosoft Office SuiteCollaboration skills

Required

Bachelor's degree required

Minimum of 5 years of progressive financial aid experience including leadership and compliance responsibilities

Expert knowledge of Title IV regulations

Strong analytical, organizational, and leadership abilities

Proficiency with Jenzabar or other financial aid systems and Microsoft Office Suite

Excellent communication and collaboration skills

Preferred

Master's degree preferred

An Associate's degree with at least 5–7 years of progressively responsible financial aid experience and 5–7 years of leadership experience will be considered in lieu of a Bachelor's degree