North LA County Regional Center (NLACRC) · 3 days ago
Infrastructure Engineer - Job #510
SAN FERNANDO VALLEY, Chatsworth, CA, US
Full-time
Hybrid
Mid, Senior Level
$61.47/hr - $86.86/hr
4+ years expNorth Los Angeles County Regional Center (NLACRC) is a private, non-profit agency providing services to individuals with intellectual and developmental disabilities. The Infrastructure Engineer will be responsible for building, monitoring, securing, and supporting the IT infrastructure while collaborating with other IT personnel and external support staff.
CommunitiesHealth CareNon Profit
Responsibilities
Designs system infrastructure to meet business requirements in collaboration with architectural resources
Participates in the planning, selection, installation, configuration, and testing of devices, server hardware, software, LAN and WAN networks, recommending system and operational policies and procedures
Builds, connects and maintains the IT infrastructure such as servers, end user and network devices, virtualization, security, telephony, and software
Provides engineering input on any changes proposed to the existing environment, including the build out of new offices
Ensures security policies are effective and are being followed in the setup and maintenance of the infrastructure whether completed by internal staff or contracted resources
Troubleshoots infrastructure related issues escalated by Level 1 and 2 staff and documents solutions
Maintain up-to-date diagrams of the infrastructure environment
Monitors servers and storage performance; designs and implements data protection; ensures backup and recovery processes are viable
Backs-up and recovers the infrastructure
Primary disaster planning, testing and recovery
Primary engineer to respond to security incidents
Administers the Everbridge Mass Communication System
Patches software and hardware to ensure that security requirements are met
Performs other duties as may be needed or assigned
Qualification
Required
High school diploma or general education degree (GED); or equivalent combination of education and experience required
Experience administering servers/applications such as mail servers, security tools, virus/malware remediation, disaster recovery, and applications
4 to 6 years of related experience required
Valid California Driver's License and reliable transportation, or acceptable substitute, required
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to build and cultivate relationships, work cooperatively, establish rapport and gain trust
Ability to listen perceptively and actively, elicit pertinent information effectively and interact effectively with people from diverse cultures
Ability to express a position professionally and respectfully, maintain composure and equanimity, and maintain open-mindedness
Ability to accept feedback in a respectful manner
Effective verbal and written communication skills indicating a professional, organized and effective manner, succinct approach, combined with the ability to simplify complex ideas when appropriate
Ability to speak confidently in large and small settings
Ability to write in a clear concise, coherent, courteous manner using proper grammar, syntax, and punctuation
Ability to exercise duties in an organized manner
Ability to plan, prioritize and complete duties in a timely manner
Ability to be detail oriented
Ability to multi-task
Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Preferred
Bachelor's degree (B.A. or B.S.) from a four-year college or university; or equivalent combination of IT education and experience preferred
5 to 10 years related experience preferred
Non-profit experience helpful
Microsoft Certifications preferred
Experience setting up secure environments that meet compliance requirements, identifying and remediating problems with security configurations and responding to security incidents
Experience supporting MS Exchange and Microsoft 365
Experience with virtual backup tools such as Datto
Experience setting up co-location a plus
Experience setting up and supporting virtual desktops such as Citrix is a plus
Benefits
Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
Participate in the Public Service Loan Forgiveness program
Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
Holidays – NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid – remote option
Company
North LA County Regional Center (NLACRC)
EMPOWERING OUR COMMUNITY NLACRC's mission is to provide lifelong partnerships and planning to persons with developmental disabilities by promoting their civil and personal rights, providing comprehensive information, advocating in cooperation with consumers, promoting and providing quality services, and supporting full participation of consumers and families in all aspects of community life.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Malorie Lanthier
Chief Information Officer
Company data provided by crunchbase