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Family Health Centers of San Diego · 2 days ago

Human Resources Representative

Gateway - San Diego, CA

Full-time

Onsite

Entry Level

$21/hr - $26.00/hr

2+ years exp

Family Health Centers of San Diego (FHCSD) is a leading provider of affordable health care services, committed to serving uninsured and low-income individuals. The Human Resources Representative I role involves coordinating various HR functions, including benefits administration, recruiting, and employee communications, while providing excellent customer service and support across the organization.

Health CareHealth DiagnosticsMedical

Responsibilities

Assists in administering one or more Human Resources programs under general supervision, including (but not limited to), Benefits, Leave of Absence, Safety, Training/Development, Recruiting, Wellness, HRIS, Employee Communications, File Maintenance, Audits, and Reporting. Includes employee education/training, employee enrollment and changes, creating and conducting group presentations, serving as a liaison between employees, carriers, and vendors, and providing input into the decision-making process

Assists in the creation, review, and distribution of employee communication materials, ensuring timeliness, accuracy, and audience-appropriate messages. Oversees and coordinates with third-party vendors to ensure timely and high-quality communication materials

Efficiently manages work flow and deadlines, assists with short and long term planning, makes policy and program recommendations, and supports new approaches, policies and procedures to support continuous improvement and LEAN activities in both department efficiency and services provided

Performs reporting and analysis of human resources data. Creates both routine and ad-hoc reports that are audience appropriate, timely, and accurate

Provides excellent customer service to internal customers and external vendors; resolves issues and serves as point-of-contact for employees, managers, and executives

Reviews materials and procedures to verify compliance with company policies and state and federal regulations as they relate to benefits, leave of absence, safety, training, recruiting, and other HR areas

Consults with supervisor when issues are noted

Qualification

Human Resources experienceHRIS experienceAnalytical skillsBilingual (English/Spanish)Project management skillsCustomer service skillsComputer applications skillsInterpersonal skillsOrganizational skillsAttention to detailTime-management skillsWritten communication skillsVerbal communication skills

Required

Bachelor's degree in Human Resources, Business Administration, Communications, or closely related field required

Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements

Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment

Basic analytical skills and ability to create useful, actionable reports from data

Basic knowledge of state and federal laws and regulations relating to Human Resources

Basic knowledge of the policies, procedures, and best practices relating to Human Resources

Basic project management skills, including ability to plan projects, forecast time required, organize internal and external resources, and ensure project meets deadlines

Demonstrated ability to maintain good working relationships with employees, coworkers, and departments

Intermediate interpersonal and customer service skills

Intermediate organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals

Intermediate skills in computer applications and software, including MS Excel, Outlook, Word, VISIO, and Publisher. HRIS experience may be required depending on the specific duties

Intermediate written and verbal communication skills