Gerresheimer · 1 day ago
Junior MES Support Specialist
Gerresheimer is the global partner for pharmaceutics, biotech, healthcare, and cosmetics, providing innovative solutions for packaging and drug delivery systems. The Junior MES Support Specialist will support and optimize the Manufacturing Execution System (MES), ensuring its smooth functionality and providing user support and training.
Responsibilities
Support, optimization, and further development of the Manufacturing Execution System (MES) used in the department (primarily ERP/MES), as well as advising affiliated units on related issues
Configure, operate, and maintain MES ensuring smooth functionality across the system
Ensuring data integrity and reliable operation of the MES system
Independently resolving system issues, or routing IT tickets to higher-level support units (local / business unit / global IT)
Implementing defined, necessary adjustments during productive operation under the guidance of experienced key users
Supporting migrations (including existing data sets), as well as reviewing concepts in the test system in compliance with defined process
Manage user access and authorization ensuring secure operations
Provide ongoing user support, resolving issues promptly and efficiently
Conducting training sessions and workshops for employees, as well as advising users on MES issues to maximize the usage and efficiency of the MES system
Creating process documentation, reports, and evaluations
Generate reports and support reporting needs for various departments
Ensure consistent system communication to all stakeholders, promoting system updates and changes to prevent potential issues
Ensuring the reliable operation of MES
Adhering to defined project goals in the role of change coordinator/project manager, including the timely implementation of corrective or improvement measures in MES
Qualification
Required
Knowledge typically acquired through a 3-year vocational training program, e.g., as an IT specialist, and expanded through at least 2 years of experience in a comparable role in IT administration / IT service. This position requires specialized knowledge in MES administration (Key User level)
Experience in maintaining or key user role within Manufacturing Execution Systems (MES)
Preferred
Experience in regulated cGMP and GDP manufacturing environment preferred
Company
Gerresheimer
About Gerresheimer Gerresheimer is an innovative system and solution provider and global partner for the pharma, biotech and cosmetics industries.
H1B Sponsorship
Gerresheimer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$298.08M2023-04-18Post Ipo Equity· $298.08M
2017-02-17IPO
2004-11-11Acquired
Recent News
2025-12-24
2025-12-24
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