Guidance Center of Lea County, Inc. · 1 day ago
IT Technician
Hobbs, NM, US
Full-time
Onsite
New Grad, Entry Level
$23/hr - $26/hrGuidance Center of Lea County, Inc. is looking for an IT Technician responsible for the effective provisioning, installation/configuration, operation, and maintenance of IT systems hardware and software. The role involves supporting end users, managing support tickets, deploying new hardware and software, and assisting in IT projects to enhance operations.
Health CareNon ProfitRehabilitationWellness
Responsibilities
Support end users by resolving issues reported by end users
Provide installation, maintenance, and repair of end user hardware
Monitor and work to complete customer submitted support tickets and requests as received
Deploy new hardware and software as required
Assist in creation of new user accounts by provisioning and administer user credentials, access rights, permissions, and control systems
Consult with end users on the performance aspects of the software applications and hardware to discover trends and increase effectiveness
Assist in implementation of various IT projects to enhance operations to include networking, system security, telecom, and other related areas
Develop and maintain strong, positive working relationships with departments
Other duties as assigned
Qualification
Required
High school or high school equivalent is required
Computer support and ability to communicate in a professional manner
Organizational, problem-solving, and time management skills
Ability to work independently, with a team member, and manage deadlines
Preferred
Associate's Degree in Information Technology or related field is preferred
Previous experience working in information technology or in a related capacity
Exposure to AD, Windows, computer hardware, common software applications, printers, and other typical office equipment
Understanding of DHCP, IP, DNS, VPN, basic network architecture and basic server technologies
Knowledge of technical management, information analysis and of computer hardware/software systems
Microsoft or other IT certifications
Company
Guidance Center of Lea County, Inc.
Guidance Center of Lea County, Inc. (GCLC) was first established in 1971 as a Crisis Line in a small house in the rural community of Hobbs, New Mexico.
Founded in 1971
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gloria D. Muñoz
Chief Financial Officer
Company data provided by crunchbase