Amazon · 1 day ago
Program Manager I, Amazon Customer Excellence System (ACES), Global Logistics
Bellevue, Washington, USA
Full-time
Onsite
Entry, Mid Level
$50K/yr - $107K/yr
2+ years expAmazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role involves driving large-scale end-to-end process changes and partnering with stakeholders to improve performance across operational programs.
Artificial Intelligence (AI)DeliveryE-CommerceRetail
Responsibilities
Manage and oversee various cross-functional programs, ensuring successful delivery
Develop and refine program strategies, effectively leading and motivating teams
Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics
Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills
Foster collaboration with internal and external partners to optimize resource allocation and project success
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs
Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls
Identify and mitigate risks, preventing them from escalating into major issues
Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives
Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance
Manage and communicate project budgets effectively
Qualification
Required
Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
2+ years of program or project management experience
Experience in a highly analytical, results-oriented environment with cross functional interactions
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred
Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Benefits
A full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-08
Maryland Daily Record
2026-01-08
Company data provided by crunchbase