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CVS Health · 1 day ago

Senior Coordinator, Revenue Cycle

Monroeville, PA

Full-time

Onsite

Mid, Senior Level

$18.50/hr - $35.29/hr

2+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Senior Coordinator, Revenue Cycle will manage insurance follow-ups and ensure timely account payments while providing excellent customer service to patients and healthcare professionals.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Follow-up with both government and non-government insurance companies on open invoices associated with the dispensing of prescription medication via telephone, internet, and in writing

Maintain supporting chronological notes that detail action taken to resolve outstanding account balances

Maintain patient demographic information and data collection systems, including all billing/collection reports, queues, or diversions while remaining in accordance with payer and company policy guidelines

Contact insurance companies, copay assistance organizations, and partnering with account managers as needed in order to ensure accurate claims processing

Resolve escalated PBM Client questions and / or issues independently

Qualification

Healthcare reimbursement experienceMedical insurance billingMicrosoft ExcelCustomer service skillsAttention to detailAnalytical skillsProfessional communicationTeam collaboration

Required

2 years of experience performing healthcare reimbursement / collections or medical insurance billing

1 or more years of experience in Microsoft Office, specifically Excel, Outlook, and Word

Ability to work independently and collaboratively with a team environment

Must be able to commute into the Monroeville office

Verifiable High School Diploma or GED

Preferred

Insurance billing or collections experience

Customer service in a healthcare environment

Experience working in a healthcare reimbursement system

Effective customer service skills and experience that shows ability to work in a team environment

Attention to detail

Ability to utilize analytical skills

Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail

Ability to communicate with clientele in a professional manner; both verbally and written

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.