Apply on Employer Site

EBR Systems, Inc. · 1 day ago

Field Clinical Specialist - Texas

United States

Full-time

Remote

Mid, Senior Level

$60K/yr - $124K/yr

5+ years exp

EBR Systems, Inc. is the team behind the world’s first FDA approved, leadless left ventricular endocardial pacing device for heart failure. The Field Clinical Specialist will provide clinical, technical, and educational support to healthcare professionals, ensuring the effective use of cardiac devices and improving patient outcomes.

BiotechnologyHealth CareMedicalMedical Device

Responsibilities

Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures

Identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed

Assist in pre-procedure planning and post-procedure follow up to address any technical or clinical issues

Offer comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionals

Guide users through imaging modalities, procedure workflows, and evolving product features

Build and maintain productive relationships with physicians, research coordinators, and clinical teams

Serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support

Provide continuous support and resources to help physicians achieve clinical and operational goals

Develop and deliver educational materials, including models, simulations, and in-service programs

Ensure teams understand device functionality, procedural techniques, and clinical data interpretation

Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams

Implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights

Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation

Collaborate with engineering and product development to inform product enhancements and future innovations

Ensure all clinical activities comply with all regulatory requirements and company policies

Generate accurate documentation for continuous record keeping

Adhere to all company policies, compliance standards, and ethical guidelines

Ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support

Other duties as assigned

Qualification

Cardiac rhythm managementClinical support experienceEchocardiographic imagingCRM software proficiencyProject management toolsCommunication skillsNegotiation skillsPresentation skills

Required

High school diploma plus 11 years of relevant clinical support experience; or

Associate degree plus 9 years of relevant clinical support experience; or

Bachelor's degree plus 7 years of relevant clinical support experience; or

Advanced degree plus 5 years of relevant clinical support experience. (Clinical support may include field clinical specialist roles, clinical engineering, or related hospital-based positions.)

Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools

Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies

Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows

Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings

Familiarity with cardiac imaging and hospital decision-making processes

Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience

Ability to develop physician champions and navigate complex account environments

Willingness to travel approximately 80% of the time to various locations, including but not limited to healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within the assigned territories. This may include weekend, overnight, and international travel

A valid driver's license is required to perform essential job functions as reliable, cost-effective, and timely travel cannot be achieved through alternative transportation methods. Compliance with applicable driving and state regulations is also mandatory

Required to stand, walk and sit; talk or hear; use hands to finger, handle or feel objects or controls; reach with hands and arms. Required to stoop, kneel, bend, crouch and lift up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus

Subject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels