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Christian Living Communities · 1 day ago

Community Relations Coordinator/Admissions

Centennial, CO

Full-time

Onsite

Entry Level

1+ years exp

Christian Living Communities (CLC) | Cappella Living Solutions is dedicated to revolutionizing senior living communities. The Community Relations Coordinator is responsible for managing resident admissions and marketing processes while fostering relationships within the community and ensuring a welcoming environment for prospective residents.

Elder CareHealth CareHome ServicesNon Profit

Responsibilities

Responsible for receiving inquiries regarding admission into the Community and organization and for dispensing information about the services and mission to relevant parties. Provides appropriate follow-up to inquiries made by prospective residents and families

May be directed to create and foster relationships within the outside community by calling on potential referral sources, by networking with local churches and their senior groups, and meeting with discharge planners, etc

As part of the sales team, is flexible in developing and implementing marketing and sales strategies to meet defined move-in objectives, census and sales goals. Also includes participation in event planning within the Community and external events

Coordinates and schedules admissions and in-house move-ins and move-outs with all related departments.Coordinates paperwork, records and files relating to current and prospective residents

With a professional and friendly approach, presents and explains admission packet to residents and family members. Ensures paperwork process is accurate and completed on a timely basis

Conducts tours of the Community as needed for all interested parties and potential residents

Coordinates assessment of potential admissions and communicates assessment result with relevant parties

Ensures timely admission of residents to maintain cash flow and census

Participates in surveys and other inspections made by authorized governmental agencies; is responsible for complying with statutory and regulatory standards

Leads and models collaborative and supportive behaviors between and among all Community teams, CLC business entities

Other duties as assigned

Qualification

Admissions experienceMarketing strategiesInsurance regulations knowledgeMicrosoft Office SuiteContact Management SoftwareElectronic Medical RecordsCustomer service skillsEnglish language proficiencyOrganizational skillsCommunication skills