Apply on Employer Site

Allstate · 1 day ago

Manager Casualty Claims ADR- Accident Benefits

United States

Full-time

Remote

Mid, Senior Level

$74K/yr - $120K/yr

3+ years exp

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The Manager Casualty Claims ADR- Accident Benefits will lead a team of Claim Advisors, ensuring operational efficiency and enhancing customer experience while supporting financial performance objectives.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

Responsibilities

Provides operational leadership and direction to a capable team of Claim Advisors, Accident Benefits and ensures their cooperation to successfully meet both Allstate Canada Group and the Claim Department performance requirements

Provide detailed analysis that recognizes individual and team opportunities to positively impact Allstate Canada Group financial performance within appropriate claim performance metrics and adverse trends. Building plans to capitalize on the opportunities and reduce adverse risks

Develop employees and their abilities by providing appropriate coaching and feedback in preparation for developmental & career opportunities

Recommend, implement, and maintain an optimal organization design within the team, including alignment of roles, accountabilities and authorities and alignment of tasks within the region to deliver on the strategy

Actively look for ways to improve customer service, efficiencies, employee engagement and cost containment through Continuous Improvement mythologies

Collaboration with the Departments Claim Managers to drive and deliver on departmental objectives

Ensure performance and development plans are in place for all direct report employees

Provide ongoing direction to the team to achieve targets

Participate in Talent Pool Assessments

Qualification

Casualty Claim experiencePeople leadershipCIP designationAdvanced MS OfficeBusiness technology systemsLegalRegulatory knowledgeContinuous ImprovementAgileChange ManagementTableau