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National Interstate Insurance Company · 1 day ago

Senior Claims Specialist Bodily Injury - Remote

United States

Full-time

Remote

Senior Level, Lead/Staff

$100K/yr - $110K/yr

13+ years exp

National Interstate Insurance Company is a leading commercial transportation insurer in the nation, offering risk financing solutions tailored to various transportation classes. They are seeking a Senior Claims Specialist who will manage complex claims, conduct investigations, negotiate settlements, and maintain detailed claim files while potentially coaching staff.

Financial ServicesInsuranceRisk Management

Growth Opportunities

Responsibilities

Manages a large inventory of highly complex claims to evaluate compensability/liability

Strategically orchestrates and leads comprehensive claims investigations to confirm coverage and to determine liability, compensability and damages

Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority

May attend arbitrations, mediations, depositions, or trials

Conveys highly complex information regarding coverage and settlements to insureds, claimants, and external partners

Authorizes payments in accordance with assigned authority limit, ensuring timely disbursement

Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements

May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports

Performs other duties as assigned

Qualification

Claims handlingAnalytical skillsNegotiationInsurance policies knowledgeRisk ManagementInterpersonal skillsCommunication skillsProblem-solving skillsConfidentialityLeadership

Required

Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience

Generally, a minimum of 13 years of experience in property and casualty claims handling

Works at the highest authority limits on assignments of the highest technical complexity and coordination

Excellent analytical, negotiation, and problem-solving skills

Demonstrates expert knowledge of insurance policies, coverage, and claims handling procedures

Maintains and leverages knowledge of industry laws and regulations

Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims

Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations

Proven ability to handle confidential information with discretion

Recognized as a subject matter expert within the company, potentially operating at a peer level to management

Preferred

Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)

Benefits

Medical, dental, and vision coverage

Wellness plans

Parental leave

Adoption assistance

Tuition reimbursement

Paid Time Off

Paid holidays

A 401(k) plan with company match

An employee stock purchase plan

Commuter benefits

Company

National Interstate Insurance Company

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National Interstate Insurance Company, with our wholly owned subsidiary, Vanliner Insurance Company, provides highly innovative insurance solutions and world-class customer service for a variety of commercial transportation industries.

Founded in 1989

Richfield, Ohio, USA

501-1000 employees