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Radius Recycling · 3 days ago

Customer Service Advisor

Kansas City, MO

Full-time

Onsite

New Grad, Entry Level

Radius Recycling is a company focused on providing exceptional customer care in a retail environment. The Customer Service Advisor (CSA) will work as part of a sales team to promote sales and maintain high standards of customer service while adhering to company policies and procedures.

CommercialIndustrialManufacturingRecycling

No H1B

Responsibilities

Promote the Pick-n-Pull Safety Culture

Be a team player. Work as a member of the team to help the team achieve its goals

Maintain a high level of integrity

Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions

Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times

Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc

Follow all company policies and procedures

Identify when customer interaction requires assistance from management

Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business

Additional duties as assigned