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eTeam · 1 day ago

One Team Associate Contractor

San Francisco, CA

Contract

Onsite

Entry Level

$22/hr - $28/hr

1+ years exp

eTeam is seeking a One Team Associate Contractor to support customer interactions and office services. The role involves greeting customers, assisting with meeting support, and maintaining office space, ensuring a professional and efficient environment for all visitors and staff.

Information Technology

Growth Opportunities

No H1B

Responsibilities

Meets and greets customers with a warm and professional disposition while supporting general questions or requests and addressing needs with a sense of urgency and priority

Serves as an in-office customer interface and quickly assists in addressing or supporting requests, which may include meeting support, facilities issues, housekeeping issues, A/V, meeting/workspace needs, office moves, daily hoteling management (check-ins, reservations, etc.), and other office services

Supports meeting/event execution, including space configuration set-up and tear down; A/V set-up, support, and troubleshooting; greeting vendors and supporting or assisting with catering set-up and breakdown; other day-of execution needs (e.g., signage set-up, physical delivery of meeting materials); and in-office coordination with other team members/others, where appropriate

Supports office services and related tasks, which may include processing and delivery of mail/packages; support of visitor/customer reception desks and phones; requests for printing (including production and assembly of firm client documents and other deliverables); ordering and stocking of office supplies; general cleaning (non-janitorial activities); and general support for client records management

Ensures physical space is maintained and in good repair by reviewing space and submitting requests for maintenance and general repairs during mobile assessments. This includes lighting repairs, carpet cleaning needs, janitorial needs, etc. Follow-up to ensure all requests have been completed to satisfaction

Ensures working knowledge of department service offerings, office space, key office daily meetings and events, leadership and key groups, local amenities, building, and Deloitte protocols and procedures

Fosters and builds positive relationships with team and customers and communicates effectively and proactively, as needed

Maintains and enforces standard office security procedures and security badging accessibility, including performing any related duties (as assigned)

Cross trains in other department service areas to provide back-up support as needed

Perform other tasks and special projects as required or as assigned by the management team

Qualification

Microsoft OfficeHospitality experienceCustomer serviceProfessional demeanorProfessional maturityMultitaskWritten communicationVerbal communicationInterpersonal skills

Required

Minimum of 1 year of related hospitality or office support experience, preferably in a corporate, hospitality, service-oriented, or customer-centric environment

Ability to lift up to 35 lbs

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Ability to be present in office Monday – Friday during assigned business hours