The Alpha Group of Delaware · 2 weeks ago
Director of Employment Services
Delaware, OH
Full-time
Onsite
Mid Level
$75K/yr - $90K/yr
3+ years expThe Alpha Group is dedicated to fostering full integration and acceptance of individuals with developmental disabilities within society. The Director of Employment Services provides strategic leadership for all employment and workforce development programs, ensuring individuals with intellectual and developmental disabilities have access to high-quality, person-centered skill-building, vocational training, and employment opportunities.
Assisted LivingCharityEmploymentHealth CareInsuranceNon ProfitRehabilitation
Responsibilities
Lead workforce development services including Vocational Habilitation, Group Employment, Career Exploration, Job Development, and Job Coaching
Integrate the social enterprise retail store as a primary site for real-world skill building and workforce readiness
Develop and implement strategies to improve employment outcomes and expand service capacity
Monitor industry trends and ensure programs align with Employment First best practices
Provide operational oversight and program integration for the retail store
Support store leadership with staffing, workflow systems, customer experience, and safety practices
Ensure the store delivers high-quality training, coaching, and employment readiness for individuals served
Review performance metrics and support continuous improvement related to mission impact and revenue
Oversee daily operations for all workforce development programs to ensure compliance with Medicaid Waiver, OOD, and organizational standards
Analyze program data, service outcomes, and store-based training results
Hire, train, and supervise workforce development and job coaching staff, including store-based training supports
Promote a positive, mission-driven culture of teamwork, accountability, and professional growth
Build strong relationships with employers, schools, county boards, OOD teams, and community partners
Represent the organization at job fairs, workforce committees, and employment coalitions
Develop employer pipelines to support job placement and transition opportunities
Maintain regulatory compliance, documentation accuracy, and audit readiness across all services
Support program and retail budgeting, monitor service utilization, and review revenue trends
Collaborate on funding opportunities and innovative partnerships that strengthen employment initiatives
Qualification
Required
Bachelor's degree in Social Services, Business, Education, Rehabilitation, Workforce Development, or related field
3–5 years of experience in workforce development, IDD services, OOD services, vocational rehabilitation, or related programming
Experience supervising teams
Strong leadership and staff development abilities
Knowledge of Employment First and best practices in supporting individuals with disabilities
Understanding of retail operations and customer service workflow
Excellent communication, relationship-building, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Preferred
Master's degree in Social Services, Business, Education, Rehabilitation, Workforce Development, or related field
Knowledge of Medicaid Waiver and OOD processes
Benefits
PTO
Medical/dental/vision
Ancillary benefits such as life insurance, accident insurance, hospital indemnity insurance, short-term disability, etc.
401(k) with employer match
Employee Assistance Program
Mileage Reimbursement
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Company
The Alpha Group of Delaware
The Alpha Group is a 501 (c) (3) nonprofit agency.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase