Logistics & Customer Service Coordinator jobs in United States
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Jillamy Inc. · 2 months ago

Logistics & Customer Service Coordinator

positionCroydon,PA,US
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Jillamy Inc. is a logistics and warehousing company seeking a Logistics & Customer Service Coordinator to support their operations. The role involves acting as a liaison between customers and internal teams, managing logistics details, and ensuring smooth day-to-day operations.

LogisticsPackaging ServicesTransportationWarehousing

Responsibilities

Be the key liaison between our customers, carriers, and internal teams—scheduling trucks, confirming shipments, and solving any issues that pop up
Enter and tender loads, follow through on problem resolution, and support both current and potential customers
Create and manage essential shipping documents like Pick Tickets and Bills of Lading (BOLs)
Pull inventory from our 3PL partners and keep our systems updated with timely, accurate data
Monitor inventory levels and flag any discrepancies
Deliver regular and ad hoc reporting with precision
Follow and enforce Standard Operating Procedures (SOPs) and compliance standards
Maintain well-organized, up-to-date documentation and digital records
Support safety, operational excellence, and continuous quality checks

Qualification

Logistics experienceCustomer service experienceMicrosoft OfficeProblem-solving skillsCommunication skillsOrganization skills

Required

Minimum 1 year of experience in a warehouse, contract packaging, or customer service role
High School Diploma or equivalent required
Ability to lift up to 50 pounds (with equipment or assistance)
Excellent communication, organization, and problem-solving skills
Comfortable multitasking in a high-volume, deadline-driven setting
Experience with Microsoft Office and logistics-related technology
A calm, professional demeanor—even under pressure
A commitment to punctuality, safety, and team collaboration
Authorization to work in the U.S

Benefits

Medical, Dental, Vision, and Rx plans
401(k) with employer match
Short- and Long-Term Disability Insurance
Voluntary Life/AD&D coverage
Paid Time Off + Holidays
Direct Deposit + Employee Support Programs

Company

Jillamy Inc.

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Co-owners, Chris Kiefer and Ted Kuriger, were looking to build a dependable transportation company with an exciting and family-oriented culture.
dateFounded in 2001
location
Chalfont, Pennsylvania, USA
people-size201-500 employees
web-link
https://jillamy.com

Funding

Current Stage
Growth Stage

Leadership Team

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Brian McHale
Chief Commercial Officer (CCO)
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Recent News

The Philadelphia Inquirer
Savvy biz owners are cutting freight costs while everyone else is worrying about tariffs
2025-08-05
Dallas Innovates
Dallas-Based MODE Global Acquires Jillamy’s Freight Brokerage Division
2024-11-06
PR Newswire
MODE Global Acquires Jillamy Freight Brokerage Division
2024-11-04
Company data provided by crunchbase