Daniels Health ยท 1 day ago
Customer Service Advocate
Paramount, CA
Full-time
Onsite
Mid Level
$22.01/hr - $24.03/hr
3+ years expDaniels Health is an essential service provider to Healthcare, dedicated to making healthcare safer through innovative safety products and clinically-focused waste services. The Customer Service Advocate will provide administrative support across operations, transport, and logistics to ensure smooth operation of all services while delivering exceptional customer service.
Health CareHealth DiagnosticsManufacturingMedical
Responsibilities
Management of specific projects as directed by the Plant Manager or Senior Managers
Contribute to operational efficiencies in order to reduce cost
Perform all necessary administrative support functions with staff to include accurate payroll and timekeeping, vacation approvals, new hire paperwork, regulatory compliance paperwork, and assist in the coordination of applicable training programs
Support the identity and leader of process improvement initiatives as assigned
Provide exceptional customer service when communicating and transmitting information or documents to customers, using telephone, computer, mail, or facsimile machine
Perform clerical duties, such as typing, proofreading, shredding documents, and sorting mail
Print daily routes and place in designated location for distribution to the drivers
Print process documents for daily production
Print waste transfer documentation (Tracking Forms) for transport of waste from the transfer facility to a treatment facility
Maintain and update filing, monitor office inventory, mailing, and database systems, either manually or using a computer
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Review files, records, and other documents to obtain information to respond to requests
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Qualification
Required
3+ years of administrative experience
High School Diploma or equivalent (GED)
Good with computer systems (Microsoft office suite, etc.)
Excellent communication skills both written and verbal
Ability to work in a team environment
Preferred
Administrative experience within a manufacturing/operational environment
Company
Daniels Health
MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Daniels
CEO & Founder
Recent News
Precedence Research
2025-07-22
Company data provided by crunchbase