Belk · 1 day ago
Selling Flex Associate
Waynesville, NC
Part-time
Onsite
New Grad, Entry LevelBelk is a retail company that provides a wide range of merchandise and customer service. The Selling Flex Associate is responsible for delivering exceptional customer service, supporting sales goals, and utilizing technology to enhance the shopping experience.
E-CommerceRetailRetail Technology
Responsibilities
Proactively greeting and engaging customers warmly and with a smile
Supporting the store to meet or exceed its customer service goals
Handling each customer transaction in a professional and friendly manner
Thanking each customer by name following a purchase
Offering assistance to the customer proactively and without prompt
Using suggestive selling techniques with all customers
Meeting or exceeding solicitation goal for Belk credit Rewards program
Meeting or exceeding Clienteling goals, where applicable
Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com
Using Mobile Devices to complete a sale (where applicable)
Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience
Using the Belk App and informing customers about the Belk App to enhance their shopping experience
Using the Belk website to look up merchandise and complete in-store orders for customers
Meeting or exceeding personal sales per hour goals
Increasing units sold per transaction by recommending products to customers
Identifying and reducing shrinkage in area
Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks
Maintaining Belk professional dress standards and appearance
Maintaining floor and stock areas consistent with store standards
Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department
Following the ROCC the Dock process
Ensuring timely set-up including signage for promotional events
Following procedures for all systems including counts, markdowns, re-tickets and inventory control
Complying with store policies including, but not limited to those concerning attendance and tardiness
Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager
Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager
Qualification
Required
Proactively greeting and engaging customers warmly and with a smile
Supporting the store to meet or exceed its customer service goals
Handling each customer transaction in a professional and friendly manner
Thanking each customer by name following a purchase
Offering assistance to the customer proactively and without prompt
Using suggestive selling techniques with all customers
Meeting or exceeding solicitation goal for Belk credit Rewards program
Meeting or exceeding Clienteling goals, where applicable
Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com
Using Mobile Devices to complete a sale (where applicable)
Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience
Using the Belk App and informing customers about the Belk App to enhance their shopping experience
Using the Belk website to look up merchandise and complete in-store orders for customers
Meeting or exceeding personal sales per hour goals
Increasing units sold per transaction by recommending products to customers
Identifying and reducing shrinkage in area
Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks
Maintaining Belk professional dress standards and appearance
Maintaining floor and stock areas consistent with store standards
Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department
Following the ROCC the Dock process
Ensuring timely set-up including signage for promotional events
Following procedures for all systems including counts, markdowns, re-tickets and inventory control
Complying with store policies including, but not limited to those concerning attendance and tardiness
Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager
Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager
Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
Preferred
Experience in retail preferred
Ability to use and learn industry technology preferred
Company
Belk
Belk, Inc. is the mainline department store company with 305 stores located in 16 Southern states.
Founded in 1888
10001+ employees
H1B Sponsorship
Belk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (19)
2023 (20)
2022 (31)
2021 (32)
2020 (64)
Funding
Current Stage
Public CompanyTotal Funding
$485M2024-07-23Debt Financing· $485M
2015-08-24Acquired
2011-11-23IPO
Leadership Team
Don Hendricks
Chief Executive Officer
H
Hyon Park
EVP, CIO
Recent News
2025-12-03
Retail Dive
2025-12-02
2025-11-24
Company data provided by crunchbase