Eve · 1 day ago
AI Outcomes Manager
United States
Full-time
Remote
Senior Level
5+ years expEve is an industry leader in legal tech, empowering plaintiff attorneys with AI-driven solutions to achieve better outcomes for their clients. As an AI Outcomes Manager, you'll operationalize AI adoption by creating and implementing customized workflows that solve real legal problems in real time, transforming AI potential into measurable business value.
Artificial Intelligence (AI)LegalLegal Tech
Responsibilities
Complete all post-sales custom workflow requests within two weeks of submission, creating scalable, objective solutions for legal drafting and analysis that drive immediate client value
Work directly with internal and external Eve users to scope, create, and implement customized workflows that meet specific customer needs while maintaining objectivity and avoiding unauthorized practice of law
Develop and implement comprehensive KPIs and metrics for product adoption and custom solutions. Create immediate baselines of success based on current usage trends and available data to define and measure law firm outcomes
Develop and implement a transparent accountability system for all workflow requests, ensuring repeatable, scalable success as Eve grows. Create an internal repository of playbooks and workflows that can be deployed across customers without impropriety
Provide critical feedback loops to product and GTM teams based on customer workflow needs, directly informing roadmap decisions and product development priorities
Partner with Customer Success Managers to create world-class quarterly business review (QBR) decks featuring AI usage data, and publish routine AI value reports (EBRs) for internal stakeholders that demonstrate measurable ROI and positional value
Create and maintain scalable, internal workflows grounded in objectivity that neutralize assumption, imprecision, and legal ethics concerns, ensuring all custom solutions meet rigorous standards before deployment
Qualification
Required
Legal Expertise: JD or 5+ years of substantive legal experience required. Deep understanding of legal workflows, practice areas, and the ethical boundaries of legal practice
AI and Legal Tech Experience: Proven experience with AI implementation and/or legal technology solutions. Ability to translate technical capabilities into practical legal applications
Exceptional Critical Thinking: Outstanding active listening skills combined with exceptional problem-solving and logical thinking abilities. Can quickly diagnose workflow needs and design effective solutions
Relentless Attention to Detail: Demonstrated commitment to precision and accuracy in creating workflows that must perform reliably in high-stakes legal environments
Business Outcomes Ownership: Proven track record of owning and delivering measurable business results, with accountability for customer success metrics
Data Analytics Expertise: Strong analytical skills with the ability to develop meaningful metrics, interpret usage data, and convey insights effectively to both technical and non-technical audiences
Bilingual Communication: Can seamlessly translate between legal terminology and technical concepts, explaining complex AI capabilities to legal professionals and articulating legal requirements to technical teams
Preferred
Plaintiff-Side Legal Experience: Background working with plaintiff attorneys or law firms, with understanding of personal injury, mass tort, or other plaintiff practice areas
Customer-Facing Experience: Track record of working directly with clients to understand requirements, manage expectations, and deliver solutions that drive satisfaction and retention
Technical Documentation Skills: Experience creating clear, comprehensive documentation, playbooks, or training materials for legal or technical audiences
Process Design Experience: Success developing scalable processes, systems, or frameworks that balance customization with standardization
Product-Minded Approach: Natural curiosity about how products work and how they can be improved, with ability to provide actionable feedback to product teams
Startup Experience: Comfort with ambiguity, rapid iteration, and wearing multiple hats in a fast-paced, early-stage environment where your work directly shapes company direction
Benefits
Competitive Salary & Equity
401(k) Program & company match
Health, Dental, Vision and Life Insurance
Short Term and Long Term Disability
Commuter Benefits
Autonomous Work Environment
In-Office/Home Office Setup Reimbursement
Flexible Time Off (FTO) + Holidays
Quarterly Team Gatherings
In office Perks
Company
Eve
Eve is a legal tech platform designed to assist plaintiff law firms at every phase of a legal case.
11-50 employees
H1B Sponsorship
Eve has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$164MKey Investors
Spark CapitalAndreessen Horowitz
2025-09-30Series B· $103M
2025-01-16Series A· $47M
2023-10-25Seed· $14M
Recent News
linkedin.com
2026-01-07
Crunchbase News
2025-10-15
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