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NEOGOV · 2 weeks ago

Security Programs Specialist

Seattle, WA

Full-time

Onsite

Mid, Senior Level

$49.97/hr - $58.22/hr

3+ years exp

NEOGOV is seeking a Security Programs Specialist to lead and supervise the Waterfront Park Emergency Services Unit. This role involves implementing security policies, ensuring the safety of park visitors, and collaborating with external law enforcement and city departments.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Assist with planning, developing, and implementing department-wide security policies and procedures; inspect security operations, review procedures and recommend corrective measures as appropriate

Contribute to the administration of the security program and staff by modeling Seattle Center organizational values, overseeing activities, ensuring effective communication, supporting a positive workplace culture, and supervising security officers and security activities

Coordinate and monitor staff training and provide expertise and support throughout the annual training cycle to ensure staff are meeting requirements

Act as lead point of contact with external law enforcement and other government agencies regarding special event needs or risk considerations

Attend meetings with clients and partner organizations to assess security requirements and plan programs to improve security

May be needed for after-hours communications regarding emergent events or incident troubleshooting

Prepare, review, and maintain security incident reports, procedures and filing systems

Schedule staff to shifts with regular adjustments for vacations, call offs, or special needs

Review and approve timesheets for subordinate staff

Conduct performance management for direct reports as needed, including annual appraisals

Monitor vehicles assigned to the Emergency Services unit and report damage to the proper departments. Schedule routine maintenance and ensure vehicles receive service on schedule

Perform other related duties of a comparable level/type as assigned

Qualification

Security policy developmentSupervising security staffCustomer serviceConflict resolutionLeadership competenciesAccess control systemsInterpersonal skillsOrganizational skillsDecision-making

Required

Requires three years of experience in security work, including developing security policies and procedures and supervising or leading staff

Requires a valid State of Washington Driver's License

Excellent interpersonal and conflict resolution skills

Ability to train staff to communicate clearly and diplomatically with the public while enforcing security rules, often under stressful situations

Ability to resolve conflicts between the public and/or staff and negotiate solutions without resorting to force or provoking unneeded conflict

Ability to persuade

Ability to elicit cooperation and compliance under difficult or stressful circumstances

Leadership competencies that encourage open and transparent communication and create a culture of belonging amongst staff

Proven ability to function autonomously and effectively in a fast-paced, high-pressure environment

Proven ability to exercise professional judgment in decision-making and recommendations

High organizational skills

Demonstrated ability to take on challenges and work to solve them

Excellent customer service, interpersonal, and communication skills

Preferred

Prior experience in a governmental agency and management of represented/organized staff experience preferred

Experience beyond user level of access control systems

Benefits

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents.