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Chase · 1 day ago

Insurance Svc Specialist IV

14800 Frye Rd, Fort Worth, TX, 76155, US

Full-time

Onsite

Mid Level

Chase is one of the oldest financial institutions, offering innovative financial solutions to millions of clients. The Insurance Service Specialist IV will manage insurance coverage for assets and collateral, review servicing activities, identify trends, and coach junior team members while collaborating with stakeholders.

BankingFinancial Services

Responsibilities

Review and assess insurance coverage for assets and collateral, ensuring adherence to established guidelines and procedures

Collaborate with the vendor/servicing team during policy changes, utilizing conflict management skills to facilitate smooth transitions

Identify and analyze trends and root causes of errors in servicing activities, applying critical thinking to enhance quality control

Maintain effective communication with internal and external clients, leveraging emotional intelligence to build trusting relationships and establish credibility

Manage and organize workload to meet daily deadlines, utilizing time management skills to ensure efficient and timely completion of tasks

Coach and mentor junior roles, sharing expertise in work processes and procedures to enhance their professional growth

Qualification

Insurance services expertiseCritical thinkingConflict managementEmotional intelligenceTime managementCommunication skills

Required

Baseline knowledge or equivalent expertise in insurance services, particularly in reviewing assets and collateral for appropriate coverage

Demonstrated ability to identify and analyze trends and root causes of errors, indicative of beginning proficiency in critical thinking

Experience in managing conflicts and facilitating discussions, showcasing beginning proficiency in conflict management

Ability to build trusting relationships with stakeholders, reflecting beginning proficiency in emotional intelligence

Proven skills in organizing tasks and managing multiple activities efficiently, demonstrating beginning proficiency in time management and organization

Strong communication skills, both written and oral, to effectively interact with diverse stakeholders