Via · 1 day ago
Road Supervisor
Fort Wayne, Indiana
Full-time
Onsite
Mid Level
$25.25/hr - $25.25/hrVia is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. As a Road Supervisor for Citilink Access operated by Via, you will train operators, oversee their performance, and manage the delivery of paratransit service in the Fort Wayne area.
LogisticsMobile AppsReal TimeRide SharingTransportation
Responsibilities
Conduct on-the-road supervision, including regular ride-alongs and shadowing, to ensure driver performance meets service and safety standards
Monitor and assess operator interactions and adherence to safety procedures, offering constructive feedback as necessary
Develop and deliver training programs for new drivers, including initial, remedial, and refresher content
Provide hands-on training in best practices, safety protocols, and service standards to align with Via and Citilink’s expectations
Conduct proper post-accident and post-incident procedures including acting as the Designated Employer Representative (DER) for DOT purposes
Act as the primary point of contact for immediate operational issues, implementing solutions to resolve challenges promptly
Operate accessible vehicles safely and courteously to transport elderly and disabled passengers, modeling high customer service standards
Service trips as necessary, especially in the case of stranded riders, breakdowns, or other service disruptions
Qualification
Required
Possess sound knowledge of the city and an excellent driving record
Possess previous supervisory or management experience
Able and excited to train paratransit operators
Available to be scheduled as per the evolving needs of the role during all service hours and days
Able to operate a wheelchair-accessible vehicle within standard safety guidelines to ensure public safety
Must be able to safely push and maneuver more than 400 pounds of weight, such as in assisting passengers in wheelchairs or handling heavy equipment
Must be comfortable bending down on one knee for extended periods of time to secure wheelchairs and other mobility aids
Patient, empathetic, and sensitive to the needs of people with disabilities
Able to deal effectively and courteously with all customers and the public
Hold a valid driver's license
Pass a drug screening, motor vehicle check, physical exam, and criminal background check
At least 25 years old
Able to apply in person at Via's offices in the Fort Wayne area
Benefits
Medical
Dental
Vision plans
401K matching
Holiday pay
PTO
Company
Via
Via is a transport company that offers public mobility solutions for transit agencies, school districts, cities, and corporations.
Founded in 2012
501-1000 employees
H1B Sponsorship
Via has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$887.06MKey Investors
83NorthJanus Henderson InvestorsEXOR N.V.
2025-09-12IPO
2023-02-13Series Unknown· $110M
2021-11-30Series G· $130M
Leadership Team
Daniel Ramot
Co-founder, CEO
Oren Shoval
Co-Founder, Advisor
Recent News
Morningstar.com
2025-11-14
Government Technology US
2025-10-03
2025-09-22
Company data provided by crunchbase