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SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED · 1 day ago

Program Manager

Pleasant Prairie, WI

Full-time

Onsite

Senior Level

5+ years exp

Sanmina Corporation is a leading integrated manufacturing solutions provider serving the global Electronics Manufacturing Services market. The Program Manager will oversee multiple projects, ensuring customer satisfaction and managing cross-functional teams to deliver customer-focused products and services.

Electrical & Electronic Manufacturing

No H1B

U.S. Citizen Only

Responsibilities

Ensure compliance to contract/commercial agreement and/or customer specific requirements, and responsible to document additional agreements not included in the contract

Develop and maintain business relationship; maximize customer satisfaction. Manage the relationship with the customer through daily, weekly, monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account

Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)

Coordinates the process of Customer Satisfaction, where customer's satisfaction is reviewed. It includes the implementation of actions with the organization to improve

Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)

Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable

Responsible and accountable to maintain price book in Oracle

Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook for its organization

Responsible to manage claims and recover the charges not covered by the quote as NREs, ECO, Out of Scope Recoveries, and miscellaneous requirements. Escalates with GAM/BD, if needed, to assure collection

Collection of excess and obsolete (E&O) and variations to agreed price of purchase (PPV) with the information received from materials

Coordinate problem solving, and escalates challenges encountered on the program that affect the P&L for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment

Participate on continuous improvement projects to increase profitability. (Operations & Materials)

Accountable for the correct functioning of the CFT

Coordinates with the CFT the generation of reporting and analytical information for decision-making with the customer (materials, quality, testing, etc.)

Monitors the actions generated by the opportunities or needs of the project to comply with the customer metrics and/or internal objectives

Coordinates and/or escalates the resolution of operational problems where any of its projects does not have sufficient resources to meet the commitments previously established

Coordinates with the CFT the data collection for quotes or requotes for existing customers, reviews with BD and seeks approval from PM Director or GM

Coordinates with the CFT the collection of data for the preparation of presentations in General or for reviews with the customer

Coordinates the resolution of problems with shipments of product

Escalates the resolution of systemic problems or processes in the supply chain

Coordinates with the CFT and/or escalates to the functional areas, the troubleshooting of on time delivery of products (OTD)

Coordinates with the CFT the forecast acceptance process and communicates the commit of the operation and impact to the customer. (Material Shortages, Can Do, E&O, capacity, plan shipments, etc.)

Coordinate communication and relationship with the leadership team on account strategy and commercial aspects

Coordinates with the CFT the introduction of new products through Product Life Cycle methodology and accountable to track project completion on time

Performs other job related duties as assigned

Qualification

Customer Relationship ManagementFinancial ExperienceProject ManagementOracleMS OfficeAnalytic ThinkingResults DrivenTechnical SkillsCommunication Skills

Required

Bachelor's degree in business administration, project management, or related field (Master's degree is desirable)

Minimum of 5 years of demonstrated experience in project management

Must have transitioned multiple designs turned into medium and high-volume production in manufacturing

Advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills

Knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site

Demonstrates detailed expertise in very complex functional/ technical area or

Broad breadth of knowledge in multiple areas

Understands the strategic impact of the function across sites

Knowledge of the MS Office (Proficiency Excel, Power point)

Financial experience – P&L

Strong communications skills

Analytic thinking, Results driven

Must be able to communicate effectively in both written and spoken English

This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident