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Akina, Inc · 1 day ago

HPC System Administrator - 2 (storage support)

Annapolis Junction, MD

Contract

Onsite

Mid, Senior Level

$145K/yr - $190K/yr

5+ years exp

Akina, Inc. is a Woman Owned, Service Disabled, Veteran Owned, Small Business seeking a HPC System Administrator to provide Storage Support across two locations. The role involves managing IT systems, troubleshooting, and ensuring the operational integrity of various computing environments, specifically in high performance storage platforms and systems.

Computer Software

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Qualification

Storage SupportLinuxUnixWindowsIT Systems ManagementTroubleshootingHelp Desk SupportNetwork ConfigurationCustomer ServiceCapacity PlanningSystem OptimizationPolygraph ClearanceDoD 8570 IAT II CertificationCommunication SkillsProblem SolvingTeam CollaborationTechnical Documentation

Required

B.S. in a technical discipline and 5 years' experience as a System Administrator in programs and contracts of similar scope, type and complexity is required or 10 years' experience in lieu of degree

Proficient with the following: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems

Manages IT system infrastructure and any processes related to these systems

Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provides support for the escalation and communication of status to agency management and internal customers

Provides support for the dispatch system and hardware problems and remains involved in the resolution process

Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

DoD 8570 IAT II Level Certification Required

TS/SCI with FSP required

Most recent poly in the last 7 years required