Apply on Employer Site

Human Agency · 3 days ago

Product Lead

US or Canada

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Humanagency is scaling rapidly and seeks a Product Lead to embed directly within client organizations, focusing on delivering AI-powered software. This hands-on role requires collaboration with users, engineers, and executives to uncover needs, prioritize tasks, and ensure successful project delivery.

AdvertisingDigital MarketingWeb Design

Responsibilities

Embed with client teams to observe workflows, run discovery, and translate insights into actionable software requirements

Develop and apply structured prioritization methods (balancing user value, business outcomes, and technical feasibility) to guide trade-offs

Keep teams focused on the highest-leverage opportunities, not just the loudest requests

Scope projects with realistic estimates and clear milestones that deliver value early and often

Know how to ship a prototype, gain feedback, iterate to value, and release production-grade solutions

Lead small pods of engineers and operators to ship high-quality, on-time solutions

Facilitate leadership updates and reporting, ensuring execs are aligned and confident in progress

Above all, be able to roll up your sleeves to solve the problem in a way that advances us and the organization

Work directly with APIs, data pipelines, and AI models to shape and validate solutions

Partner with engineers to design and ship AI-driven tools that fit seamlessly into existing workflows

Establish best practices for evaluating tools — weighing accuracy, usability, and long-term fit

Stay current on AI capabilities and help translate them into practical applications inside the client’s environment

Raise the bar for product craft, from clear scopes to clean communication and transparent evaluations that anyone can quickly understand

Codify lessons into playbooks so the client builds lasting product capability

Build a culture of excellence: sharing wins, measuring outcomes, celebrating progress, and owning areas of improvement

Qualification

Product managementAI-driven toolsAPIsData pipelinesCloud environmentsModern data platformsCommunicatorConsulting mindsetLeadership skills

Required

8+ years of product management experience, ideally building tools for complex workflows or mission-critical environments

Proven ability to balance discovery and delivery — finding the right problems and shipping solutions that stick

Experience leading small engineering teams or pods with high accountability

Consulting mindset: able to embed inside client organizations, guide practices, and earn trust quickly

Excellent communicator who can flex for end users, engineers, and executives

Comfortable working with APIs and data pipelines — able to shape requirements, validate inputs, and build against structured data

Experience with modern data platforms, ideally Snowflake (or equivalent warehouses like BigQuery, Redshift)

Able to make smart build choices with AI — knowing when to call APIs, when to use custom GPTs, and how to combine them into solutions that actually work for teams

Operates confidently in cloud environments, especially Microsoft Azure and AWS ecosystems