Wurth Wood Group ยท 1 day ago
Inside Sales Rep
Wurth Wood Group is a leading distributor in the woodworking industry, and they are seeking a motivated Inside Sales Representative to join their Richmond, VA branch. This role is critical for maintaining and growing relationships with existing accounts while providing excellent service to walk-in and inbound customers.
Building MaterialRetailWholesale
Responsibilities
Manage and assist with an established range of approximately 1,000 active customer accounts (millwork fabricators, industrial woodworking companies, and high-end cabinetmakers)
Approximately 80% emphasis on farming existing business and driving new sales within current accounts and 20% new customers
Staff the sales counter and serve as the first point of contact for walk-in customers
Handle inbound calls, emails, and texts while supporting Outside Sales Representatives
Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment
Deliver outstanding customer service that reflects Wurth Wood Group's reputation as the distributor who "works hard for us."
Qualification
Required
2-4 years of Inside Sales experience preferred
Strong communication skills with the ability to handle high-volume customer interaction
Proven ability to manage relationships and provide solutions in a fast-paced environment
Team-oriented, dependable, and customer-focused
Preferred
Industry knowledge in woodworking/building materials is a plus but not required
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
401(k) with Company Matching Program
Paid Time Off and Holidays
And much more