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Brown & Brown · 1 day ago

Small Business Commercial Account Manager

Maitland, FL

Full-time

Onsite

Mid Level

3+ years exp

Brown & Brown is seeking a Small Commercial Client Account Manager to join our growing team in Maitland, FL. The role involves servicing new and existing accounts, providing support in maintaining and expanding assigned accounts, and ensuring effective communication and management of claims.

Insurance

Hiring Manager

Quiana White

Responsibilities

Enter and update all required client and claims data in the agency management system per company and carrier guidelines

Prepare renewal submissions, exposure checklists, and collaborate with the Marketing Department throughout the renewal process

Handle the preparation, review, and processing of insurance binders, policies, endorsements, certificates, audits, and cancellations

Validate policy coverages and premium charges; prepare and reconcile premium billings and invoices

Deliver policies to insureds, maintain follow-up systems for correspondence, and manage claim communications

Receive, track, and update claim information, maintaining suspense files until claims are closed

Quote and write additional lines of coverage (e.g., flood, wind) as needed

Build and maintain positive relationships with underwriters, clients, and producers

Stay current with commercial lines coverages, carrier rating plans, WIC modification factors, and loss reviews

Maintain active licensing, complete continuing education, and perform other assigned duties as needed

Qualification

2-20 PropertyCasualty licenseAMS360ImageRightInsurance experienceCustomer service experienceMicrosoft WordMicrosoft ExcelMulti-taskingVerbal communicationWritten communicationOrganizational skills