WestRock Company · 1 day ago
Project Manager
Adams, WI
Full-time
Onsite
Mid LevelWestRock is a global packaging company committed to sustainability and excellence. The Project Manager is responsible for managing the coordination of the packaging process and serving as a liaison between various departments and the customer to ensure a seamless customer experience and efficient order fulfillment.
CommercialManufacturingPackaging ServicesPaper ManufacturingSustainability
Responsibilities
Manage the customer experience:
Quotes; Orders; Schedules/Tracking; Expediting; Shipping; Inventory Management; Reporting
Estimating: Work with sales, management and customer on product estimating to produce item specific quotes, documenting accordingly
Orders: Manage and process customer purchase orders ensuring all data is complete, accurate, documented and tracked for customer fulfillment. Includes customer credit and set-up, pricing, product specifications, order tracking and correspondence for achieving on-time in-full (OTIF) deliveries
Manage all inventory (planned or unplanned) to reduce excess aged inventory and control costs
Manage all quality complaints in the system of record with plant quality manager providing root cause corrective action to customers within standard time allotted
Process customer/account specific reports, as needed; i.e. open order/status reports, etc
Create, facilitate and attend new item meetings as required
Attend production meetings to ensure order tracking and fulfillment
Create & facilitate customer and/or plant specific cadence meetings for accounts, as required
Visit key customer and vendor locations to enhance ongoing business relationships
Organize and communicate customer feedback relative to company/plant/service performance
Responsible for continuous education in the areas of new technology, new processes, personal & professional growth
Provide innovative ideas relative to service, sales, and process/procedures
Adhere to Smurfit WestRock values and operating principles
Individual contributor that works under supervision
Applies subject matter knowledge
Other duties as assigned
Qualification
Required
High school diploma or GED required
Strong written and oral communication skills
Project management, problem solving, and analytical skills
Excellent organizational & time management skills
Ability to multitask and complete tasks efficiently and accurately
Attention to detail and ability to prioritize is essential
Must be proactive, a self-starter/takes initiative
Ability to resolve conflicts and develop teamwork
Personal computer experience and knowledge of Windows applications and Microsoft Office
Ability to work with cost systems and estimating reports
Preferred
Post-secondary education
Experience in customer service/account management
Experience in printing or packaging
Benefits
Medical
Dental
Vision
Life insurance
401k with match
Tuition reimbursement
Employee discounts
Employee referral bonus
And much more!
Company
WestRock Company
Smurfit Westrock is the global leader of paper-based packaging solutions.
Founded in 1953
10001+ employees
H1B Sponsorship
WestRock Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (25)
2022 (8)
2021 (24)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-09-12Acquired
2015-07-02IPO
Leadership Team
S
Samuel Shoemaker
President, Consumer Packaging
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-11-04
Company data provided by crunchbase