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Momentum Holdings · 1 week ago

Harley-Davidson F&I Manager - Hickory, NC

Hickory, NC

Full-time

Onsite

Mid Level

$84K/yr - $94K/yr

Momentum Holdings is seeking a passionate F&I Manager to join their team at Blue Ridge Harley-Davidson. The role involves ensuring a seamless customer experience while achieving sales goals, driving profitability, and managing finance and insurance transactions.

AutomotiveManufacturingMarine Transportation

Responsibilities

Achieve a minimum of $2,500 average F&I gross per deal

Ensure proper finance and insurance processes to maximize profit and customer satisfaction

Develop and maintain relationships with lending institutions and insurance providers

Ensure compliance with all applicable laws and dealership policies

Deliver on KPI targets including ESP Penetration (30%) and PPM Penetration (30%)

Train and support the sales team on financing options and closing techniques

Greet and assist customers, ensuring they find the perfect motorcycle to fit their lifestyle

Conduct daily sales activities including making 40+ outbound calls and texts

Ensure customers understand their financing, insurance, and protection plan options

Deliver an exceptional customer experience, maintaining high CXI and NPS scores

Conduct daily updates to CRM and maintain a consistent follow-up schedule

Qualification

F&I experienceFinancing knowledgeInsurance knowledgeCommunication skillsPassion for motorcyclesNegotiation skillsTeam-oriented

Required

Experience in F&I and/or motorcycle sales preferred

Strong understanding of financing, insurance, and dealership compliance

Excellent communication and negotiation skills

Self-motivated with the ability to work in a team-oriented environment

Passion for motorcycles and the Harley-Davidson brand is a plus!