Grand Traverse Resort and Spa · 1 week ago
PM Housekeeper (FT)
Acme, MI
Full-time
Onsite
New Grad, Entry LevelGrand Traverse Resort and Spa is a hospitality organization seeking a PM Housekeeper. This position is responsible for providing exceptional guest service, maintaining the public and employee areas of the resort, and ensuring a safe and secure environment for guests and staff.
HospitalityLeisure
Responsibilities
To be completely familiar with complex and outlying areas
Provide exceptional guest service for internal and external guests
Keep pager, radios, vans and keys safe and secure at all times. Ensure these items are turned in at shift end
Respond immediately to all pages received
Always follow “knocking on doors” procedure as outlined in part one of your housekeeping department employee manual, when delivering items to guest rooms
Report any unusual circumstances to your supervisor
Offer all assistance possible to your guests
Immediately report to your supervisor or the housekeeping office any damage of furniture or furnishings
Maintain equipment in good condition. Report all maintenance problems to the housekeeping department
Good rapport with fellow employees and reflect positive attitude. Provide a teamwork atmosphere
Perform other housekeeping job duties asked of you during your shift
Must follow proper grooming and dress standards set forth by the Employee Handbook
Maintain open line of communication with supervisor, other housekeeping staff, as well as all other departments
Understand and abide by environmental practices of the resort. (green mission statement, actively participate in resort and departmental recycling program, etc)
Qualification
Required
Must possess current valid Michigan Drivers License and be insurable by the GTRS standards
Good customer service skills as there will be frequent contact with other employees and guests
Ability to multi-task
Must be able to meet firm deadlines
Must follow proper grooming and dress standards set forth by the Employee Handbook
Understand and abide by environmental practices of the resort
Comprehend and follow instructions
Perform assigned tasks and meet stressful deadlines
Interact with coworkers in written form
Communicate orally
Make decisions
Comfortable working with large groups of people
Preferred
Housekeeping experience preferred
positive, upbeat, energetic, team oriented, professional
Company
Grand Traverse Resort and Spa
Grand Traverse Resort and Spa, located near Traverse City, MI, along Lake Michigan’s Grand Traverse Bay, is one of the Midwest’s finest year-round resorts encompassing 900 acres and featuring nearly 600 rooms, suites, and condominiums, and 86,500 square feet of meeting space.
Founded in 1980
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase